Yantavious Mapp
Smyrna,GA
Summary
Sales Floor Supervisor supporting employees in achieving success and exceeding sales goals. Service-focused to improve sales, inventory turns, and revenue generation in fast-paced environments.
Seasoned Sales Floor Manager with substantial experience in steering high-performing teams and improving retail processes. Skilled at driving growth in company profitability by developing and implementing sales strategies. Known for strengthening sales team productivity, enhancing customer service, and fostering positive work environments. Have consistently contributed to significant improvements in overall sales performance.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Assistant Sales Floor Manager
Stonecrest Honda
Stonecrest, GA
11.2024 - Current
- Evaluation of customer satisfaction.
- Excellent customer service skills with the ability to close the deal.
- Managing sales control systems.
Vacation Sales Consultant Base Plus Commissions
Holiday Inn Resort Orlando Suites - Waterpark
Orlando, Florida
11.2021 - 11.2024
- Engaged guests to identify needs and recommend suitable accommodations.
- Assisted in planning and executing promotional events at the resort.
- Collaborated with team members to enhance guest satisfaction and service quality.
Salesman
Honda Conyers
Conyers, GA
09.2019 - 11.2021
- Company Overview: Car salesman for Honda of Conyers
- Car salesman for Honda of Conyers
- Assisted customers in selecting vehicles that fit their needs and preferences.
- Maintained up-to-date knowledge of Honda product offerings and promotions.
Service Technician
Honda of Conyers
Conyers, GA
06.2016 - 09.2019
- Servicing vehicles
- Diagnosed and repaired vehicle issues using advanced diagnostic equipment.
- Performed routine maintenance on Honda vehicles to ensure optimal performance.
- Collaborated with service advisors to address customer concerns effectively.
Porter
Honda of Conyers
Conyers, GA
03.2016 - 06.2016
- Poter
- Maintained cleanliness and organization of dealership facilities and parking areas.
- Assisted customers with vehicle inquiries and directed them to appropriate departments.
- Transported vehicles between service areas and customer lots efficiently.
Tire and Lube Express Technician
Tire Depot
Conyers, GA
07.2015 - 03.2016
- Tire and lube express I'm a tire changer mounting and dismounting I also balance tires and also change oil, brakes, and rotors
Crew member
Tropical smoothie cafe
Conyers, GA
05.2014 - 07.2015
- Stocked supplies and ingredients to ensure efficient workflow during peak hours.
- Operated kitchen equipment safely, including blenders and food processors.
- Provided excellent customer service by taking orders and addressing inquiries.
- Maintained cleanliness and organization of the work area and equipment.
Education
Bachelor of Business Administration And Management - Business Administration And Management
Kennesaw State University
Kennesaw, GA 08.2017 - 12.2020
High school diploma -
Rockdale high school
Skills
- Autocare
- Accounting
- Customer relationship management
- Inventory management
- Team leadership
Certification
Honda certified, 09/01/17, Certified to work on all Honda makes and models
Personal Information
Willing To Relocate: Anywhere
Timeline
Assistant Sales Floor Manager
Stonecrest Honda
11.2024 - Current
Vacation Sales Consultant Base Plus Commissions
Holiday Inn Resort Orlando Suites - Waterpark
11.2021 - 11.2024
Salesman
Honda Conyers
09.2019 - 11.2021
Bachelor of Business Administration And Management - Business Administration And Management
Kennesaw State University
08.2017 - 12.2020
Service Technician
Honda of Conyers
06.2016 - 09.2019
Porter
Honda of Conyers
03.2016 - 06.2016
Tire and Lube Express Technician
Tire Depot
07.2015 - 03.2016
Crew member
Tropical smoothie cafe
05.2014 - 07.2015
High school diploma -
Rockdale high school