Time to time cargo tracking once cargo load from terminal of loading.
Communicated and transportation providers.
Tracked shipment to resolve issues that arose during transportation logistics system.
worked with custom team and brokers to ensure proper documentation was followed on all.
Provide air rate and transportation rate to oversea agent and customer.
Provide customer service, handled incoming and outgoing calls regarding shipment and order tracking.
Communicated with carrier to confirm delivery windows and reduce shipment delays.
Negotiated shipping rates with carrier to minimize transportation cost.
Resolved discrepancies between purchase orders, invoice and receiving documents in timely manner.
tracked and traced in-transit loads to stay updated on shipment status.
Fluent in English, Mandarin, Cantonese.