Summary
Overview
Work History
Skills
Languages
Timeline
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YAN ZHAO LI

FLUSHING,New York

Summary

I am seeking a competitive and challenging environment where I can serve your organization and establish an enjoyable career for myself. I am creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic.

Overview

18
18
years of professional experience

Work History

WELL PORT CONTAINER LINE USA

AIR IMPORT AGENT
07.2019 - Current

Time to time cargo tracking once cargo load from terminal of loading.

Communicated and transportation providers.

Tracked shipment to resolve issues that arose during transportation logistics system.

worked with custom team and brokers to ensure proper documentation was followed on all.

Provide air rate and transportation rate to oversea agent and customer.

COHESION GLOBAL LOGISTICS

AIR IMPORT AGENT
05.2017 - 04.2019

Provide customer service, handled incoming and outgoing calls regarding shipment and order tracking.

Communicated with carrier to confirm delivery windows and reduce shipment delays.

Negotiated shipping rates with carrier to minimize transportation cost.

Resolved discrepancies between purchase orders, invoice and receiving documents in timely manner.

tracked and traced in-transit loads to stay updated on shipment status.


U-FREIGHT AMERICA USA

AIR IMPORT AGENT
06.2006 - 05.2016
  • Reduced shipment delays with effective communication between carriers, clients, and customs brokers.
  • Tracked shipment progress diligently, updating clients on any changes or potential delays in a timely manner.
  • Negotiated competitive freight rates with airlines and carriers, maximizing profitability while maintaining service quality standards.
  • Streamlined air import processes by closely monitoring shipment statuses and ensuring timely deliveries.
  • Negotiated and arranged transport of goods with shipping or freight companies.

Skills

Customer Service, Documentation, Focus, Listening, managing, Excel, Power Point, Multi-tasking, Problem Solving, Quality, Retail, Phone Skills

Languages

Fluent in English, Mandarin, Cantonese.

Timeline

WELL PORT CONTAINER LINE USA

AIR IMPORT AGENT
07.2019 - Current

COHESION GLOBAL LOGISTICS

AIR IMPORT AGENT
05.2017 - 04.2019

U-FREIGHT AMERICA USA

AIR IMPORT AGENT
06.2006 - 05.2016
YAN ZHAO LI