Work Preference
Work Type
Full Time
Minimum Desired Compensation
$45000/yr
3
Language
3
Certification
15
Years of experience
Emergency Response Planning Specialist experienced in risk assessment and implementing effective security measures to ensure customer safety. Directed security staff and coordinated security operations through strong team leadership, maintaining a safe environment. Applied knowledge of emergency response protocols and risk management strategies to enhance organizational safety.
Work History
Security Supervisor
4 Years 8 Months- Coordinated emergency response plans and drills, ensuring staff preparedness and effective security team collaboration.
- Supervised security personnel to ensure effective monitoring of premises.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Analyzed incident reports to identify patterns, recommending actionable improvements.
- Monitored property entrances and exits to enhance employee safety and security.
- Reviewed incident reports to identify patterns and recommend improvements.
- Coordinated incident response, documenting events and escalating issues to management when necessary.
Customer Service Representative
11 Years 10 Months- Resolved customer complaints using effective communication techniques.
- Resolved customer complaints using effective communication techniques, resulting in improved customer retention.
- Managed multiple customer interactions, maintaining high satisfaction levels through attentive service.
- Answered customer inquiries, providing accurate product and service information to enhance customer understanding.
Security Officer
6 Months- Conducted regular patrols to enhance safety and deter suspicious activities.
- Responded promptly to alarms and incidents, ensuring safety and maintaining calm.
- Enforced company policies and procedures with professionalism and respect.
- Trained new security personnel on operational protocols to ensure compliance and readiness.
Security Officer
9 Months- Protected sensitive locations to prevent unauthorized access. restricted areas to prevent unauthorized entry.
- Documented incidents through detailed reports, aiding in security and loss prevention efforts.
- Implemented access control measures, upholding compliance with established security procedures.
Active Duty Soldier
3 Years 2 Months- Coordinated logistics for fuel delivery and distribution, ensuring timely operations across multiple locations.
- Developed and implemented maintenance schedules for fuel distribution systems and pumps, enhancing operational reliability.
- Performed daily maintenance and service on all types of petroleum-handling equipment, including pumps, meters, gauges, and valves.
- Performed minor repairs on vehicles equipped with internal combustion engines utilizing various types of fuels such as gasoline or diesel.
- Ensured that all necessary safety precautions were taken during fueling operations.
- Responded promptly to emergency situations involving spills or hazardous conditions, mitigating risks and ensuring safety compliance.
- Received, stored, tested, and distributed bulk fuels in accordance with established guidelines.
- Developed standard operating procedures for fueling activities in accordance with applicable laws and regulations.
Teacher
2 Years 9 Months- Implemented classroom management strategies, fostering a positive learning environment that encouraged student engagement.
- Facilitated parent-teacher conferences, strengthening home-school communication and enhancing student support.
- Organized extracurricular activities, promoting student involvement and teamwork while building a sense of community.
Education
Bachelor Of Arts (BA) - Art History
Skills
Emergency planning
Risk assessment
Access control management
Incident reporting
Team supervision
Client engagement
Crisis management
Policy compliance
Situational awareness
Team leadership
Staff management
Customer relations
Conflict resolution
Accomplishments
- Supervised team of 15 staff members.
- Collaborated with team of 15 in the development of Airport Security Operation And Access Control Improvement.
Certification
MEDAL OF HONOR, US ARMY
Languages
French
Professional
Timeline
Security Supervisor
All N One Security
03.2022 - CurrentRead More
Security Officer
Allied Universal Security Services
08.2021 - 02.2022Read More
Security Officer
G4S Secure Solutions
11.2020 - 08.2021Read More
Active Duty Soldier
US Army
09.2017 - 11.2020Read More
Customer Service Representative
Ali Babas
11.2015 - 09.2027Read More
Teacher
GUIDE MIDDLE SCHOOL
09.2012 - 06.2015Read More
UNIVERSITY OF KARA-TOGO
Bachelor Of Arts (BA) from Art History
Read More
Education and Training
other