Summary
Overview
Work History
Education
Skills
Certification
Techniqueskills
References
Experiencesskills
Languages
Timeline

YAO OWOUSSI

Allied Universal Security Services
Silver Spring,MD
1
Certification
5
years of post-secondary education
20
years of professional experience

I have over 15 years of experience working, leading and supervising in government and private security/ IT. My goal is to follow all safety and health protocols to provide the utmost sense of caring, healing and peace of mind. My slogan is Loyalty and Integrity.

Work History

Security Officer

7 Years 9 Months
Adventist Healthcare Hospital | 01.2019 - Current
  • Monitored cameras and patrolled building perimeters to enhance security presence.
  • Conducted hourly fire watch inspections to ensure safety compliance.
  • Coordinated Covid check-in process for ambulance arrivals to ensure safety compliance.
  • Managed front desk check-in process for visitors and guests.
  • Transported deceased individuals to morgue with dignity and care.

Security Professional

8 Years 9 Months
Allied Universal Security Services | 01.2018 - Current
  • Supervised security team at college campus during temporary assignment in 2019
  • Patrolled shopping malls to ensure safety and security for patrons and bank premises
  • Provided customer assistance and security for guests at Marriott Hotels

Medical Assistant

1 Month
Maryland Primary & Urgent Care | 11.2024 - 12.2024

Medical Assistant at Maryland Primary & Urgent Care/ Dr SHERIF HASSAN

Performed duties in the field to support patient care.

● Took vital signs and performed EKGs to support accurate patient assessments.

● Administrative Skills: Faxed medical documents.

● Laboratory Processes: Managed lab orders and

HealthTracks orders effectively

● Administrative Skills: Faxed medical documents,

verified insurance eligibility, and maintained patient

confidentiality.

Peace Ambassador

8 Years 11 Months
United Nations Universal Peace Federation | 01.2007 - 12.2015
  • Volunteered as a Peace Ambassador, traveling in Togo and internationally to promote nonviolent conflict resolution, fostering understanding and collaboration among community members.
  • Performed musical concerts at local venues, entertaining communities and raising awareness for humanitarian actions supporting those in need.
  • Facilitated dialogue sessions among diverse community groups, enhancing mutual understanding and contributing to successful conflict resolution.
  • Facilitated dialogue sessions among diverse community groups for conflict resolution.
  • Performed musical concerts at local venues to entertain communities and engaged in humanitarian actions to assist communities in need.

Deputy Brigade Commander

1 Year
Government of Togo | 01.2013 - 01.2014
  • Planned and actively led officers in field operations
  • Led a team of customs officers to inspect the international movement of goods and materials in and out of the country
  • Compiled daily reports for Chief of Brigade to support operational oversight
  • Processed fees and receipts for clearance of goods, ensuring compliance with regulations
  • Verified authenticity and proper use of incoming customs documents to maintain integrity of operations

Customs Officer

4 Years
Government of Togo | 01.2009 - 01.2013
  • Conducted searches and investigations to intercept contraband materials as a border patrol officer
  • Operated as part of a team to identify and intercept illicit drugs, weapons, and other banned materials
  • Searched, investigated and intercepted contraband materials as a border patrol officer
  • Operated in uniformed and undercover roles to investigate and seize contraband, leading to multiple arrests
  • Served as personal, armed bodyguard for General Director of Customs for Nigeria during 2013 International Security Conference, Lome, Togo

Officer Training

11 Months
Government of Togo | 01.2012 - 12.2012
  • Served as an instructor for the Reserve Officer Training Corps program.
  • Evaluated applicants interested in becoming officers within the Junior Reserve Officer Training Corps.
  • Completed specialized law enforcement training in operations, anti-money laundering, drug enforcement, and illicit weapons management
  • Collaborated with internal stakeholders such as compliance officers, portfolio managers, and traders to ensure that all risk management policies are properly implemented.

Security Officer

11 Months
National Training Center (CNI) | 01.2009 - 12.2009
  • Completed basic military training formation to build foundational skills.
  • Monitored hospital premises, enhancing safety and security for patients and staff.
  • Conducted regular patrols to deter unauthorized access and uphold order.
  • Completed military training formation to establish foundational security skills.

Security Officer

11 Months
African Society for Security (SAS) | 01.2008 - 12.2008
  • Performed regular patrols to identify unsafe conditions, hazards, and unauthorized persons, enhancing overall site safety
  • Controlled access to client sites and facilities, ensuring compliance with security protocols
  • Worked as a security officer across various sites, adapting to diverse environments such as hotels, banks, and airports.

Education

Bachelor of Science - Science of Criminal Justice

American InterContinental University | Schaumburg, IL | 07.2026 - 10.2028

Certificate - Human Rights Education Training

USIDHR US INSTITUTE OF DIPLOMACY™ AND HUMAN RIGHTS | Washington DC, DC | 01.2025 - 04.2025

Medical Assistant Certification - Medical Assistance

Fortis College | Landover, MD | 04.2024 - 12.2024

Google IT Support Certification

Per Scholas Silver Spring Per Scholas National Capital Regio | Silver Spring, MD | 05.2023 - 08.2023

The Bits and Bytes of Computer Networking - Google IT Support

Per Scholas Silver Spring Per Scholas National Capital Regio | Silver Spring, MD | 07.2023 - 08.2023

IT Security: Defense against the digital dark arts - IT Support Specialist

Per Scholas Silver Spring Per Scholas National Capital Regio | Silver Spring, MD | 09.2023 - 12.2023

Operating Systems and You: Becoming a Power User - IT Support Specialist

Per Scholas Silver Spring Per Scholas National Capital Regio | Silver Spring, MD | 09.2023 - 12.2023

ComptiA A+ certification - IT Support Specialist

Per scholas National Capital Region | Silver Spring, MD | 09.2023 - 11.2023

System Administration and IT Infrastructure Services - IT Support Specialist

Per Scholas Silver Spring Per Scholas National Capital Regio | Silver Spring, MD | 07.2023 - 08.2023

Technical Support Fundamentals - Google IT Support

Per Scholas Silver Spring Per Scholas National Capital Regio | Silver Spring, MD | 07.2023 - 08.2023

A.W.S Cloud Engineering-Introduction - AWS Cloud Engineering Introduction

Montgomery college | Silver Spring, MD | 11.2021 - 01.2022

Certificate of Completion from Information Technology Institute.

E.S.L - English as second language

The Adventist Community Services of Greater Washington Opera | Silver Spring, MD | 01.2020 - 03.2020

Certificate of Achievement - Microsoft Office: Advance & Excel 1

The Adventist Community Services of Greater Washington Opera | Silver Spring, MD | 01.2020 - 01.2020

Orher - Medical Assistant

Fortis College | Landover, MD

Skills

Patrol Procedures
Emergency Procedures
Security Training
Threat Assessment
Crisis Management
Operational Oversight
Administrative tasks
Record management
Insurance processing
Scheduling
Attention to Detail
Record accuracy
Time Management
Task prioritization
Problem-Solving
Technical skills
Medical software
Vital signs
Injections
Blood draws
Patient Care
Patient interaction
Patient comfort
Compassion
Patient empathy
Healthcare collaboration
Communication Protocols
Team Coordination
Teamwork
Digital Security
Risk Management
AED
CPR
CPI
Microsoft Office
Advance Word
Excel
Multilingual proficiency
AED
CPR
Microsoft Office
Advance Word
Excel
Multilingual proficiency

Certification

  • Security officer with Adventist Healthcare Hospital, 01/01/19, Duties include monitoring cameras and patrol the perimeters of the building., Front desk duties for check-in., Covid check-in coordinator for ambulance arrivals., Hourly fire watch., Morgue transport.
  • Representative: Nigeria-Togo Association (NGO with consultative status with United Nations), United Nations conferences on African development: education, health, and human rights.
  • Officer with Allied Universal Security services, 01/01/18 - 01/01/19, Security Professional: Full time., Per Diem since 2019., Patrol shopping malls and provide bank security., Provide customer assistance and security to Marriott Hotels., Supervising security team temporarily at college campus.
  • Deputy Brigade Commander, Government of Togo, 01/01/13 - 01/01/14, Tsevie, Togo, Led a team of customs officers to inspect the international movement of goods and materials in and out of the country., Planned and actively led officers in field operations., Created daily reports and routinely delivered them to the Chief of Brigade., Collected fees and receipts for clearance of goods., Assured authenticity and correct usage of all incoming customs documents.
  • Customs Officer, Government of Togo, 01/01/09 - 01/01/13, Country-wide, Searched, investigated and intercepted contraband materials as a border patrol officer., Inspected incoming and outgoing shipments via all means of transit including land, air and sea., Operated as part of a team to identify and intercept illicit drugs, weapons, and other banned materials., Served in both uniformed and undercover roles to investigate, seize contraband and make arrests., Chosen to be personal, armed bodyguard for General Director of Customs for Nigeria during 2013 International Security Conference.
  • Officer Training, Government of Togo, 01/01/12, Completed specialized law enforcement training in operations, anti-money laundering, drugs, and illicit weapons.
  • National Training Center (CNI), 01/01/09, Kara, Togo, Completed basic military training formation.
  • Security Officer, African Society for Security (SAS), 01/01/08, Lome, Togo, Controlled access to client sites and facilities through standard admittance processes., Performed regular patrols of site to check for unsafe conditions, hazards, unlocked doors, safety violations and unauthorized persons., Stationed as security officer at a variety of sites including hotels, banks, airports, shipping centers, private businesses and homes.
  • Peace Ambassador, United Nations Universal Peace Federation, 01/01/07 - 01/01/15, Lome, Togo, Served as volunteer Peace Ambassador traveling in Togo and internationally to promote nonviolent conflict-resolution., Performed musical concerts and participated in humanitarian actions providing assistance to communities in need.

Techniqueskills

  • Cloud Computing
  • CompTIA A+
  • Cybersecurity
  • Hardware Configuration
  • Hardware Troubleshooting
  • Help Desk IT Support
  • Linux
  • Mac Support
  • Mobile Device Support
  • Networking
  • Operating Systems
  • Software Troubleshooting
  • System Backup And Recovery
  • Systems Administration
  • Technical Support
  • Virtualization
  • AWS

References

  • Walter Hawkins, Security Director, White Oak Medical Center
  • Bob Okossou, Supervisor, Allied Universal Security Services

Experiencesskills

  • Cloud Computing
  • CompTIA A+
  • Cybersecurity
  • Hardware Configuration
  • Hardware Troubleshooting
  • Help Desk IT Support
  • Linux
  • Mac Support
  • Mobile Device Support
  • Networking
  • Operating Systems
  • Software Troubleshooting
  • System Backup And Recovery
  • Systems Administration
  • Technical Support
  • Virtualization
  • AWS

Languages

French’s , Spanish, English, Ewe, Anyanga

Timeline

American InterContinental University

Bachelor of Science from Science of Criminal Justice
07.2026 - 10.2028Read More

USIDHR US INSTITUTE OF DIPLOMACY™ AND HUMAN RIGHTS

Certificate from Human Rights Education Training
01.2025 - 04.2025Read More

Medical Assistant

Maryland Primary & Urgent Care
11.2024 - 12.2024Read More

Fortis College

Medical Assistant Certification from Medical Assistance
04.2024 - 12.2024Read More

Per Scholas Silver Spring Per Scholas National Capital Regio

IT Security: Defense against the digital dark arts from IT Support Specialist
09.2023 - 12.2023Read More

Per Scholas Silver Spring Per Scholas National Capital Regio

Operating Systems and You: Becoming a Power User from IT Support Specialist
09.2023 - 12.2023Read More

Per scholas National Capital Region

ComptiA A+ certification from IT Support Specialist
09.2023 - 11.2023Read More

Per Scholas Silver Spring Per Scholas National Capital Regio

The Bits and Bytes of Computer Networking from Google IT Support
07.2023 - 08.2023Read More

Per Scholas Silver Spring Per Scholas National Capital Regio

System Administration and IT Infrastructure Services from IT Support Specialist
07.2023 - 08.2023Read More

Per Scholas Silver Spring Per Scholas National Capital Regio

Technical Support Fundamentals from Google IT Support
07.2023 - 08.2023Read More

Per Scholas Silver Spring Per Scholas National Capital Regio

Google IT Support Certification
05.2023 - 08.2023Read More

Montgomery college

A.W.S Cloud Engineering-Introduction from AWS Cloud Engineering Introduction
11.2021 - 01.2022Read More

The Adventist Community Services of Greater Washington Opera

E.S.L from English as second language
01.2020 - 03.2020Read More

The Adventist Community Services of Greater Washington Opera

Certificate of Achievement from Microsoft Office: Advance & Excel 1
01.2020 - 01.2020Read More

Security Officer

Adventist Healthcare Hospital
01.2019 - CurrentRead More

Security Professional

Allied Universal Security Services
01.2018 - CurrentRead More

Deputy Brigade Commander

Government of Togo
01.2013 - 01.2014Read More

Officer Training

Government of Togo
01.2012 - 12.2012Read More

Customs Officer

Government of Togo
01.2009 - 01.2013Read More

Security Officer

National Training Center (CNI)
01.2009 - 12.2009Read More

Security Officer

African Society for Security (SAS)
01.2008 - 12.2008Read More

Peace Ambassador

United Nations Universal Peace Federation
01.2007 - 12.2015Read More

Fortis College

Orher from Medical Assistant
Read More
YAO OWOUSSI