Yaqi Huang
Elmhurst
Summary
Accounting and office professional with experience in bookkeeping, individual tax preparation support, payroll documentation, scheduling coordination, and office operations. Proficient in Excel and administrative systems with strong multilingual communication skills. Seeking a Care/Payroll Coordinator role within a healthcare or home care organization.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
T-Mobile
2019.01 - 2021.01
- Provided customer account assistance and service plan consultations
- Resolved customer issues through effective communication
- Delivered bilingual customer support in a fast-paced environment
Accounting Associate
Accounting Firm
2021.01 - 2023.01
- Prepared individual tax documentation and assisted with tax filing processes
- Maintained client bookkeeping records and financial statements
- Handled accounts payable and receivable documentation
- Performed bank reconciliations and financial data entry using Excel
- Supported payroll-related reporting and documentation
Store Manager
Dessert Shop
2023.01 - 2025.01
- Managed daily business operations including employee scheduling and workflow coordination
- Oversaw inventory tracking and vendor communications
- Prepared sales and operational reports using Excel
- Supervised staff performance and customer service quality
Education
Bachelor of Arts - Accounting & Economics
Queens College, City University of New York
2022-01
Skills
- Microsoft Excel & Office Suite
- Bookkeeping & Financial Record Management
- Individual Tax Preparation Support
- Payroll & Timesheet Documentation
- Scheduling & Staff Coordination
- Customer Service & Client Communication
- Administrative & Office Management
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Friendly and positive
- Shift scheduling
Languages
Mandarin (Fluent)
English (Professional Working Proficiency)
Fuzhou Dialect (Fluent)
Cantonese (Basic Understanding)
Timeline
Store Manager
Dessert Shop
2023.01 - 2025.01
Accounting Associate
Accounting Firm
2021.01 - 2023.01
Customer Service Representative
T-Mobile
2019.01 - 2021.01
Bachelor of Arts - Accounting & Economics
Queens College, City University of New York