Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yaqi Huang

Elmhurst

Summary

Accounting and office professional with experience in bookkeeping, individual tax preparation support, payroll documentation, scheduling coordination, and office operations. Proficient in Excel and administrative systems with strong multilingual communication skills. Seeking a Care/Payroll Coordinator role within a healthcare or home care organization.

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

T-Mobile
New York, NY
01.2019 - 01.2021
  • Provided customer account assistance and service plan consultations
  • Resolved customer issues through effective communication
  • Delivered bilingual customer support in a fast-paced environment

Accounting Associate

Accounting Firm
New York, NY
01.2021 - 01.2023
  • Prepared individual tax documentation and assisted with tax filing processes
  • Maintained client bookkeeping records and financial statements
  • Handled accounts payable and receivable documentation
  • Performed bank reconciliations and financial data entry using Excel
  • Supported payroll-related reporting and documentation

Store Manager

Dessert Shop
New York, NY
01.2023 - 01.2025
  • Managed daily business operations including employee scheduling and workflow coordination
  • Oversaw inventory tracking and vendor communications
  • Prepared sales and operational reports using Excel
  • Supervised staff performance and customer service quality

Education

Bachelor of Arts - Accounting & Economics

Queens College, City University of New York
01-2022

Skills

  • Microsoft Excel & Office Suite
  • Bookkeeping & Financial Record Management
  • Individual Tax Preparation Support
  • Payroll & Timesheet Documentation
  • Scheduling & Staff Coordination
  • Customer Service & Client Communication
  • Administrative & Office Management
  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Customer service management
  • Friendly and positive
  • Shift scheduling

Languages

Mandarin (Fluent)
English (Professional Working Proficiency)
Fuzhou Dialect (Fluent)
Cantonese (Basic Understanding)

Timeline

Store Manager

Dessert Shop
01.2023 - 01.2025

Accounting Associate

Accounting Firm
01.2021 - 01.2023

Customer Service Representative

T-Mobile
01.2019 - 01.2021

Bachelor of Arts - Accounting & Economics

Queens College, City University of New York