Yaqub Hassan
Seattle,WA
Summary
Dedicated professional with retail experience, transitioning to an Unarmed Security Officer position. Skilled in situational awareness, effectively managing customer interactions, and ensuring accurate records while remaining organized in high-pressure environments.
Overview
3
3
years of professional experience
Work History
Retail Associate
Retail Store
Seattle, USA
01.2024 - Current
- Assisted customers while maintaining professional, welcoming environment to enhance shopping experience.
- Handled customer concerns, returns, and order issues to ensure satisfaction and loyalty.
- Monitored customer activity and surroundings to ensure safety and service quality. to customer activity and surroundings while performing assigned responsibilities.
- Communicated clearly with customers and coworkers to resolve problems and improve service quality.
- Maintain accurate records and documentation of customer interactions.
- Organized and prioritized tasks effectively to ensure smooth operations and customer satisfaction. while remaining organized and attentive.
- Recognized for consistently positive customer feedback and dependable service.
Education
High School Diploma -
Ingraham High School
Seattle, WA01-2026
Skills
- Situational Awareness & Observation
- Customer Service & Public Interaction
- Conflict De-escalation
- Professional Communication
- Incident Documentation & Report Writing
- Attention to Detail
- Reliability & Professionalism
- Time Management & Multitasking
- Following Policies & Procedures
- Phone, Email & In-Person Communication
Languages
- English, Fluent
- Somali, Fluent
- Arabic, Fluent
Timeline
Retail Associate
Retail Store
01.2024 - Current
High School Diploma -
Ingraham High School