Yaquelin Amaya
East Patchogue,NY
Summary
Proven track record of enhancing guest satisfaction and team productivity at Target through exceptional communication and a strong attention to detail. Demonstrated adaptability and a commitment to quality at Design For Vision Inc, exceeding production targets. Skilled in customer service and proficient in computer applications, consistently delivering results that exceed employer expectations.
Overview
6
6
years of professional experience
Work History
Guest Advocate
Target
10.2022 - Current
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
Lab Associate
Design For Vision Inc
09.2018 - 10.2022
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Operated various tools and equipment proficiently for faster product assembly without compromising quality.
- Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.
- Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
- Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.
Education
Associate of Applied Science - Accounting
Suffolk County Community College
Selden, NY05.2024
Skills
- Exceptional communication
- Strong empathy
- Stress Tolerance
- Guest Relations
- Customer Service
- Detail Oriented
- Computer Skills
- Issue Resolution
- Flexible Schedule
- Complaint Handling
- Translation and Interpretation Services
- Basic accounting
- Punctual
- Responsible
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Guest Advocate
Target
10.2022 - Current
Lab Associate
Design For Vision Inc
09.2018 - 10.2022
Associate of Applied Science - Accounting
Suffolk County Community College
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