Yaquelin Calderon
Miami,FL
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
11
11
years of professional experience
Work History
Food Runner
Hutong
10.2023 - 05.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
Server
Ricolombia Restaurant
09.2021 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Lifeguard
Aquasafe Pool Management
05.2021 - 09.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
Server
Carnivoros
04.2015 - 06.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
- Inspected dishes and utensils for cleanliness.
Crew Member
McDonald's
02.2013 - 07.2015
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Economics - Finance
Escuela Colombiana De Ingieria Julio Garavito
12.2019
Skills
- Daily Specials Memorization
- Order Accuracy and Delivery
- Quality Control
- Greeting and Seating Guests
Timeline
Food Runner
Hutong
10.2023 - 05.2024
Server
Ricolombia Restaurant
09.2021 - 07.2023
Lifeguard
Aquasafe Pool Management
05.2021 - 09.2021
Server
Carnivoros
04.2015 - 06.2019
Crew Member
McDonald's
02.2013 - 07.2015
Economics - Finance
Escuela Colombiana De Ingieria Julio Garavito
Similar Profiles
Ignacio FleitasIgnacio Fleitas
Bartender at HutongBartender at Hutong
Thomas JupeThomas Jupe
Outdoor Education Facilitator & Group Leader at The HutongOutdoor Education Facilitator & Group Leader at The Hutong
Maria DobrodumMaria Dobrodum
Event Coordinator at Hutong New YorkEvent Coordinator at Hutong New York