Summary
Overview
Work History
Education
Skills
Timeline
Generic
Yaquelin Guevara

Yaquelin Guevara

San Pablo,CA

Summary

Accomplished Manager recognized for driving operational improvements and effective problem-solving. Skilled in establishing and maintaining productive relationships with key stakeholders to support business goals. Eager to utilize diverse experience in pursuing new opportunities.

Overview

12
12
years of professional experience

Work History

Relationship Manager Business Owner Specialist

Bank Of America
06.2022 - Current
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
  • Recruited, trained and mentored junior financial and support staff to generate ideas, share knowledge and grow firm.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.

Property Manager

Community Fund LLC
06.2021 - 06.2022
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Administered operations to handle needs of more than 300 tenants across 250 property units.

Teachers Assistant

Amethod Public Schools
01.2018 - 06.2021
  • Assist with planning and strategies which support educational, social, and emotional development on students.
  • Schedule and work with students individually and in small groups to review and reinforce learning.
  • Complete assignments and improve overall performance with each student.
  • Performed data entry into reporting system, file each student's work separately for future evaluations and meetings.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Kept over 28 students safe in classroom and outside environments
  • Coordinated communications, financial processing, registration, record keeping, and other administrative functions.

After School Support Staff

Amethod Public Schools
07.2018 - 11.2019
  • Assist with integrating core-curriculum concepts.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Extensive experience with relating to students, parents, and helping with problem-solving creatively and sympathetically.
  • Managed over 50 calls per day and assisted callers by providing information or directing to appropriate employee.
  • Completed monthly operational reviews to check budget compliance and identify areas in need of adjustment.

Resident Manager

Palm Harbor Apartment
03.2016 - 01.2019
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Maintain cleanliness and appearance of property, including common areas, laundry rooms, and trash enclosures.
  • Meeting with all contractors regarding work around apartment building.
  • Managing residential communities of up to 32 units.
  • Promoted positive company and owner relationships through proactive attention to concerns.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Coordinated appointments to show marketed properties.

Sales Professional

Bloomingdale's
04.2013 - 06.2016
  • Responding to customer inquiries and resolving all problems while ensuring delivery of excellent customer service through fast and accurate order processing.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes.
  • Managed and trained over 20 employees on best practices and protocols to drive optimal productivity
  • Increased profitability and revenue by generating $400,000 in sales yearly.

Education

High School Diploma - undefined

El Cerrito High School
El Cerrito, CA
01.2012

Skills

  • Group and individual instruction
  • Student and parent relations
  • Fluent in Spanish
  • CPR/AED/ First-Aid
  • Time management
  • Communication
  • Appointment Scheduling

Timeline

Relationship Manager Business Owner Specialist

Bank Of America
06.2022 - Current

Property Manager

Community Fund LLC
06.2021 - 06.2022

After School Support Staff

Amethod Public Schools
07.2018 - 11.2019

Teachers Assistant

Amethod Public Schools
01.2018 - 06.2021

Resident Manager

Palm Harbor Apartment
03.2016 - 01.2019

Sales Professional

Bloomingdale's
04.2013 - 06.2016

High School Diploma - undefined

El Cerrito High School