Yaqueline Fuentes
Huntington,NY
Overview
3
3
years of professional experience
Work History
Cashier, Food Prep
Station Food Plaza
Huntington Station, NY
08.2014 - 12.2014
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Danice (Women’s Clothes)
Central Islip, NY
05.2013 - 09.2014
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Customer Service Representative
Metro PCS
Huntington Station, NY
08.2013 - 06.2014
- Assistant to Franchise Owner
- Streamlined call center processes for improved efficiency and reduced wait times.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Educated customers about billing, payment processing and support policies and procedures.
- Trained new personnel regarding company operations, policies and services.
Costumer Service Representative
Metro PCS
Central Islip, NY
04.2012 - 05.2013
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Veterinarian Assistant -
Wilson Tech
06.2013
Walt Whitman High School
01.2013
Skills
- Bi Lingual
- Very Detail Oriented
- Quick Learner
References
References Available Upon Request
Timeline
Cashier, Food Prep
Station Food Plaza
08.2014 - 12.2014
Customer Service Representative
Metro PCS
08.2013 - 06.2014
Cashier
Danice (Women’s Clothes)
05.2013 - 09.2014
Costumer Service Representative
Metro PCS
04.2012 - 05.2013
Veterinarian Assistant -
Wilson Tech
Walt Whitman High School