Overview
Work History
Education
Skills
References
Timeline
Generic

Yaqueline Fuentes

Huntington,NY

Overview

3
3
years of professional experience

Work History

Cashier, Food Prep

Station Food Plaza
08.2014 - 12.2014
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cashier

Danice (Women’s Clothes)
05.2013 - 09.2014
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Customer Service Representative

Metro PCS
08.2013 - 06.2014
  • Assistant to Franchise Owner
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Trained new personnel regarding company operations, policies and services.

Costumer Service Representative

Metro PCS
04.2012 - 05.2013
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

Veterinarian Assistant -

Wilson Tech
06.2013

Walt Whitman High School
01.2013

Skills

  • Bi Lingual
  • Very Detail Oriented
  • Quick Learner

References

References Available Upon Request

Timeline

Cashier, Food Prep

Station Food Plaza
08.2014 - 12.2014

Customer Service Representative

Metro PCS
08.2013 - 06.2014

Cashier

Danice (Women’s Clothes)
05.2013 - 09.2014

Costumer Service Representative

Metro PCS
04.2012 - 05.2013

Veterinarian Assistant -

Wilson Tech

Walt Whitman High School

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Yaqueline Fuentes