Trained employees on additional job positions to maintain coverage of roles.
Assigned tasks to associates to fit skill levels and maximize team performance.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Manager
Little Egyptian Oasis
Flemington, NJ
01.2022 - 01.2023
Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
Cash Officer Admin
TJX Companies
Bridgewater, NJ
02.2022 - 08.2022
Drove solutions to improve payment practices and eliminate repeated delays in payment.
Contacted non-compliant accounts to discuss payment options.
Modified comprehensive financial reporting package to reflect growing organizational complexity and managed financial reporting processes to validate internal and external financial results align with GAAP.
Prepared and presented annual fiscal and business plans.
Assistant Manager
TJ Max
Bridgewater, NY
02.2020 - 12.2021
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
Strengthened work flow productivity by hiring, managing and developing top talent.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
CurrentShift Supervisor
7-Eleven
Brook, NJ
10.2019 - 05.2020
Assisted customers with ordering or dining area needs
Delivered consistently superb service to all customers
Developed relationships with customers to improve long-term sales
Greeted customers, provided information, and made guests feel welcome
Cashier
Macy's
Bridgewater, NJ
09.2019 - 01.2020
Accepted customer payments, and made change when necessary
Answered customers' questions on purchases, store policies, and store returns
Counted the cash in the register at the start and end of each shift
Guided customer disputes toward positive resolution with listening and diplomacy skills.
Education
BBA - Physical Therapy
National University
04.2019
Skills
Executive leadership advisement
Payment disbursement
Corporate strategic planning
Profit and loss management
Balance sheet management
Financial forecasting
Management accounting
People skills
Planning
Languages
Arabic, English
First Language
Affiliations
Member, Small Business Association (2008 - present)