Yara Hill
McDonald’s
3748 Garden Oaks Drive Apt C,Louisiana
2024
years of professional experience
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Diligent Desired Position with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Work History
Server
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Accurately processed orders and payments using point-of-sale system.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Assisted team members with food preparation and table service during peak hours.
- Trained new servers on menu items, service protocols, and safety standards.
- Resolved customer inquiries and complaints promptly to maintain positive relationships.
Manager
10 Years 1 Month- Supervised daily operations, ensuring adherence to quality standards and safety protocols.
- Trained and mentored team members on service excellence and operational procedures.
- Implemented inventory management processes to optimize stock levels and reduce waste.
- Coordinated staff schedules, enhancing productivity during peak hours.
- Led initiatives to boost employee morale, resulting in improved team performance and retention rates.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
Cashier
1 Year 10 Months- Supervised daily operations, ensuring adherence to quality standards and safety protocols.
- Trained and mentored team members on service excellence and operational procedures.
- Implemented inventory management processes to optimize stock levels and reduce waste.
- Coordinated staff schedules, enhancing productivity during peak hours.
- Led initiatives to boost employee morale, resulting in improved team performance and retention rates.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
Patient Registration Representative
7 Years 2 MonthsJanitorial Assistant
2 YearsRoom Attendant
2 Years 2 Months- Cleaned and sanitized guest rooms to maintain high standards of cleanliness and hygiene.
- Replenished supplies and amenities, ensuring all guest needs were met promptly.
- Reported maintenance issues to management for timely resolution and improved guest satisfaction.
- Assisted in training new team members on cleaning protocols and hotel standards.
- Provided exceptional customer service by addressing guest inquiries and special requests effectively.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
Booth Attendant
2 Years 9 MonthsManager
2 Years 2 MonthsEducation
GED
Timeline
Manager
McDonald’s
07.2013 - 08.2023Read More
Patient Registration Representative
West Jefferson Hospital
11.2005 - 01.2013Read More
Janitorial Assistant
Loyola University College
10.2003 - 10.2005Read More
Room Attendant
Bourbon Orleans Hotel
07.2001 - 09.2003Read More
Booth Attendant
Convention Center
09.1998 - 06.2001Read More
Manager
Church’s
03.1995 - 05.1997Read More
Cashier
McDonald’s
04.1993 - 02.1995Read More
Server
Triangle Deli
Read More
L B Landry
GED
Read More