Yara Saathoff
Miami,FL
Summary
Experienced Procurement Specialist with expertise in purchasing operations, vendor onboarding, and catalog management within the pharmaceutical sector. Proficient in managing purchase orders, monitoring backorders, and ensuring regulatory compliance. Bilingual in English and Spanish, fostering stakeholder engagement and cross-department collaboration to optimize supply chain processes.
Overview
2027
2027
years of professional experience
Work History
Procurement Specialist / Procurement Coordinator
Amatheon Pharmaceuticals
Miami, USA
2021 - Current
- Create, process, and follow up on purchase orders, ensuring confirmations, shipment updates, and issue resolution.
- Monitor open purchase orders and coordinate vendor follow-up on pending deliveries.
- Executed daily order item reports to identify purchasing needs and generate timely purchase orders.
- Onboard new vendors and products, verifying documentation, pricing, licensing, and system setup.
- Ensure compliance by maintaining up-to-date vendor licenses and certifications.
- Collaborate with operations, finance, and warehouse teams to improve procurement workflows.
- Maintain corporate group catalogs with accurate product listings, pricing, and categorization.
- Oversaw EPCIS serialization platform, managing file uploads, data validation, and adherence to DSCSA compliance.
- Support DEA compliance inspections by preparing documentation and verifying controlled substance records.
Customer Service Manager
Amatheon Pharmaceuticals
Miami, USA
2019 - 2021
- Developed customer service procedures, policies, and standards to enhance customer experience.
- Oversaw customer interactions, returns, refunds, credits, and shipping issues to ensure resolution and satisfaction.
- Streamlined organization of customer records and account changes for better accessibility and tracking.
- Coordinated interview process for CSR positions, ensuring timely hiring and effective delegation of daily tasks.
- Created and maintained employee schedules to ensure adequate staffing.
Customer Service Specialist
Amatheon Pharmaceuticals
Miami, USA
2017 - 2019
- Managed allocation of products to customer orders to ensure timely fulfillment.
- Oversaw returns, credits, and backorder processing to ensure accuracy and compliance with company policies.
- Revised and implemented returns policies.
- Trained new and existing CSRs on best practices and company policies to enhance team knowledge and service quality.
- Collaborated with Director of Operations to develop SOPs and CSR policies.
- Led NetSuite implementation as Project Manager to streamline operations and improve system integration.
Administrative Assistant / Accounts Payable
Anzac Contractors, Inc.
Miami, USA
2016 - 2017
- Facilitated accounts payable/receivable processes and ensured timely financial transactions through accurate invoice entry.
- Reconciled vendor accounts and credit card statements.
- Identified unusual invoice items and contributed to audits and workers' compensation claims to uphold compliance and financial integrity.
- Monitored compliance with company policies and procedures to uphold financial integrity.
- Managed clerical duties including phone management, message distribution, data entry, scanning, and scheduling to support efficient office operations.
Education
High School Diploma -
American Academy
Skills
- Vendor management
- Contract negotiation
- Supply chain optimization
- Order processing
- Backorder tracking
- Open PO reporting
- Regulatory compliance
- Cost analysis
- Catalog management
- Documentation management
- Data management
- NetSuite and QuickBooks
- Microsoft Office Suite
- Cross-functional teamwork
- Communication tools
Languages
- English
- Spanish, Native
Technical Skills
- Microsoft
- NetSuite
- FileZilla
- Animalytix
- LSPedia
- TrackTrace
- SCM portal
- Slack
- Teams
- Rippling
- ADP
Timeline
Procurement Specialist / Procurement Coordinator
Amatheon Pharmaceuticals
2021 - Current
Customer Service Manager
Amatheon Pharmaceuticals
2019 - 2021
Customer Service Specialist
Amatheon Pharmaceuticals
2017 - 2019
Administrative Assistant / Accounts Payable
Anzac Contractors, Inc.
2016 - 2017
High School Diploma -
American Academy