Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yareli Galicia

Palmview,TX

Summary

Dedicated Universal Banker with expertise in customer service, problem resolution, and compliance. Proven ability to educate clients on financial solutions while ensuring adherence to banking regulations. Proficient Universal Banker focused on delivering exceptional customer service and effective transaction processing. Known for strong communication skills and thorough knowledge of banking software, committed to fostering operational excellence and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Universal Banker

Lone Star National Bank
Palmview, TX
12.2021 - Current
  • Assisted customers with account openings and service inquiries.
  • Educated clients on bank products and services for financial solutions.
  • Conducted research to support project initiatives and administrative tasks.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Maintained compliance with banking regulations and internal policies.
  • Prepared correspondence and documents for internal and external communication.
  • Coordinated office activities to ensure efficient operations and team collaboration.

Bank Sales Associate

IBC Bank
Mcallen , tx
12.2020 - 07.2021
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Collaborated with team members to ensure excellent customer service standards.
  • Handled customer inquiries and resolved issues promptly and professionally.

Cashier

Kohls Department Store
Mission, texas
09.2018 - 12.2020
  • Processed customer transactions efficiently at Kohls Department Store.
  • Assisted customers with product inquiries and store navigation.
  • Managed cash register operations and maintained accurate cash handling procedures.
  • Collaborated with team members to restock merchandise on the sales floor.

Education

Associate of Arts - Interdisciplinary Studies

South Texas College
McAllen, TX
05-2019

BBA - Operations Management

South Texas College
McAllen, TX

Skills

  • Customer service
  • Banking software
  • Data entry
  • Customer relationship management
  • Compliance management
  • Financial solutions

Timeline

Universal Banker

Lone Star National Bank
12.2021 - Current

Bank Sales Associate

IBC Bank
12.2020 - 07.2021

Cashier

Kohls Department Store
09.2018 - 12.2020

Associate of Arts - Interdisciplinary Studies

South Texas College

BBA - Operations Management

South Texas College

Similar Profiles

CREATE PROFILE