Yareli Garcia-Castro
Winter Haven,FL
Summary
Dedicated multitasker with a strong work ethic and excellent teamwork, problem-solving, and organizational skills. Known for reliability and dedication, eager to tackle any task to support the team. Friendly student available for weekend, evening, and holiday shifts, recognized for being hardworking, punctual, and driven. Committed to rapid learning, advancing computer proficiency, and receiving training in industry operations. Solid background in both field and office settings to meet team needs. Flexible and diligent team player focused on enhancing productivity and performance through conscientious and detail-oriented methods.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Red Lobster Restaurant
Winter Haven, FL
02.2025 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed. Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Nail Specialist
Self Employed
Eagle Lake, FL
10.2023 - Current
- Minimized product wastage at the salon through careful use of materials when performing treatments.
- Delivered outstanding results for bridal parties or special events through meticulous execution of customized nail designs that matched client themes or outfits.
- Promoted a relaxing atmosphere for clients by maintaining a clean, organized workspace and playing calming music during treatments.
- Ensured a clean and sterile environment by adhering to strict sanitation procedures for tools and workstations.
- Kept up-to-date with the latest nail trends, techniques, and products by attending industry workshops, trade shows, and online webinars.
- Streamlined salon operations through effective appointment scheduling and time management skills.
- Resolved customer complaints effectively, ensuring client satisfaction and retention.
- Kept tidy and organized area to comply with cleanliness standards.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Volunteer
Johnny And Freda Brooks Eloise Resource Center
710 Snively Ave, Eloise, FL 3388
01.2023 - 04.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Provided administrative support to department leads to help organize events and fundraisers.
Education
High School Diploma -
Winter Haven Senior High School
Winter Haven05.2025
Skills
- Bilingual Spanish and English speaker
- Quick problem solver
- Behavioral modeling
- Time Management
- Maintaining Safe Environment
- Team Collaboration
- Accountably
- Strong multitasking
- Customer service
- Personal presentation
- Coordinating tasks
- Organized
- Leadership
Timeline
Restaurant Hostess
Red Lobster Restaurant
02.2025 - Current
Nail Specialist
Self Employed
10.2023 - Current
Volunteer
Johnny And Freda Brooks Eloise Resource Center
01.2023 - 04.2023
High School Diploma -
Winter Haven Senior High School