Yareli Veliz
Dallas
Summary
Detail-oriented, efficient administrative professional with strong background in medical office support. Maintain well-organized files, charts, and account records with accurate updates. Happily assist patients to meet any clerical need. Fast learner, computer efficient, and eager to learn.
Overview
8
8
years of professional experience
Work History
Eligibility Consultant | ECI Consultant
Baylor University Medical Center
10.2025 - 01.2026
- Conduct bedside financial screenings for uninsured and underinsured hospital patients
- Use EPIC system to review patient accounts and document information.
- Assist with applications for Medicaid, Medicare, Social Security, and county programs.
- Maintain a large caseload with minimal or no delinquencies.
- Communicate clearly in English and Spanish with patients, families, social workers, doctors, and nurses.
- Ensure HIPAA and confidentiality compliance.
- Support hospital revenue cycle and self-pay account management.
- Hospital Setting
Concierge Associate
LBUCC
03.2022 - 08.2023
- Provided guidance to patients regarding their care plan or treatment options.
- Ensured that all required paperwork was completed accurately prior to submitting it for processing.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Collected information, verified insurance, and collected co-payments for patients as part of check-in process.
- Managed front office customer service, appointment management, billing, and administration tasks
- Prepared reports, invoices, letters, or medical records using Word and Excel.
- Trained new hires and supervised the front desk flow.
Medical Office Assistant
Md Kids Pediatrics
12.2020 - 06.2021
- Assisted with billing, verifying patient insurance eligibility and benefits.
- Facilitated office communication, organized paperwork, and coordinated record transfers.
- Obtained payments from patients or through insurance.
- Maintained office neatness, stocked inventory, and managed registration area.
Front and Back Desk Receptionist
Luna Dental
Dallas, TX
10.2019 - 2020
- Maintained organized patient records using electronic health record systems.
- Coordinated with dental staff to ensure smooth operation of daily activities.
- Implemented office protocols that improved patient check-in efficiency and satisfaction.
- Trained new reception staff on office procedures and software usage for consistency.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Optimized office workflow and reduced administrative errors by introducing more efficient document management system.
- Supported dentist in maintaining accurate documentation of treatment plans for better continuity of care between visits.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
Sales Associate Cashier
Barri Financial
05.2018 - 11.2019
- Assisted with day-to-day project and monthly accounting tasks.
- Operated office equipment and arranged repairs when needed.
- Collected and deposited funds and maintained balanced accounts.
- Maintained records of collections and account balances.
Education
Diagnostic Medical Sonography
Mountain View College
01.2028
Graduate - undefined
Molina High School
01.2017
Skills
- Multitasking
- Customer service
- Foreign language
- Teams
- Problem Solving
- Detail oriented
- Fast learner
- Computer efficient
- Eager to learn
EXPERTISE
- Project Management
- Train new hires
- Microsoft Office
- Meeting scheduling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Eligibility Consultant | ECI Consultant
Baylor University Medical Center
10.2025 - 01.2026
Concierge Associate
LBUCC
03.2022 - 08.2023
Medical Office Assistant
Md Kids Pediatrics
12.2020 - 06.2021
Front and Back Desk Receptionist
Luna Dental
10.2019 - 2020
Sales Associate Cashier
Barri Financial
05.2018 - 11.2019
Graduate - undefined
Molina High School
Diagnostic Medical Sonography
Mountain View College