Yarelie aguayo
Fort Worth,TX
Summary
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Front desk
Planet Fitness Gym
Fort Worth, TX
04.2017 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Used internal software to process reservations, check-ins and check-outs.
- Collected room deposits, fees and payments.
Shelf Stocker
Seminary Branch Library
Fort Worth, TX
10.2016 - 01.2017
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Answered customer questions and provided detailed product information.
Education
Bachelors - Biology
The University of Texas At Arlington
Arlington, TX12.2022
Associates - Arts
Tarrant County College District
Fort Worth, TX08.2020
Skills
- Customer Service
- Front Desk Operations
- Visitor and Customer Relations
- Positive Attitude and Energetic
- Facility Tours
- Critical Thinking
- Data Research and Analysis
- Microsoft Windows
- Telephone Etiquette
- Call Answering and Routing
- Time Management
- Bilingual
Additional Information
- Volunteer Work at Holy Name CHurch
- Community Service at Goodwill
Languages
Spanish
Native or Bilingual
Timeline
Front desk
Planet Fitness Gym
04.2017 - Current
Shelf Stocker
Seminary Branch Library
10.2016 - 01.2017
Bachelors - Biology
The University of Texas At Arlington
Associates - Arts
Tarrant County College District
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