Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Wilmer Sanchez

Paterson

Summary

Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Manager

Chuck E. Cheese
03.2024 - Current
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Counted and balanced registers.
  • Reconciled daily sales receipts against cash drawer for accuracy.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Collaborated with management to determine key tasks and delegate to staff members.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Ensured store was opened and closed in a timely manner according to company policies.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Organized backroom storage areas to maximize efficiency of space utilization.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Directed and supervised staff performance.
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
  • Communicated plans and actions to meet departmental goals.
  • Mentored and trained new employees on company policies and procedures.

Keyholder

Chuck E. Cheese
12.2023 - 03.2024
  • Processed sales transactions quickly and accurately using POS system while maintaining a high level of customer service.
  • Mentored and trained new shift managers on operational procedures and customer service skills.
  • Assisted in the recruitment process by conducting interviews with potential candidates for open positions.
  • Collaborated with other shift managers to ensure smooth transition between shifts and efficient workflow.
  • Demonstrated and supported continuous improvement and growth mindset.

Cast Member

Chuck E. Cheese
06.2022 - 11.2023
  • Performed daily operational tasks such as stocking shelves, cleaning areas, and cashiering with accuracy and efficiency.
  • Adapted quickly to different work environments by demonstrating strong interpersonal and problem-solving skills.
  • Consistently met performance goals established by leadership team members while following all company policies and procedures.
  • Monitored inventory levels of supplies needed for daily operations while ensuring that items were stocked correctly.

Associate

United School Uniforms
08.2022 - 11.2022
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Greeted customers to determine wants or needs.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

High School Diploma -

John F. Kennedy High School
06.2022

Some College (No Degree) - undefined

Passaic County Community College

Skills

  • Opening and closing coordination
  • Detailed cash drawer reconciliation
  • Product ordering
  • Cash Handling Proficiency
  • Organization
  • Friendly, positive attitude
  • Task prioritization
  • Staff management
  • Staff training and development
  • Multitasking

Certification

  • Managers ServSafe Certification

Languages

Spanish, Native
Native or Bilingual
English
Full Professional

Timeline

Manager

Chuck E. Cheese
03.2024 - Current

Keyholder

Chuck E. Cheese
12.2023 - 03.2024

Associate

United School Uniforms
08.2022 - 11.2022

Cast Member

Chuck E. Cheese
06.2022 - 11.2023

Some College (No Degree) - undefined

Passaic County Community College

High School Diploma -

John F. Kennedy High School

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