Yarelis Maldonado
Palm Bay
Summary
Esthetician with strong business, sales and customer service skills necessary to meet goals and exceed client expectations.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Esthetician
Chelsea Chanelle
Cocoa
01.2023 - Current
- Tested products on clients to determine best results and provide product recommendations.
- Greeted clients upon arrival to salon and provided information about services offered.
- Recommended additional treatments or products based on individual customer needs.
- Communicated effectively with other members of the salon team regarding client concerns.
- Maintained cleanliness of treatment room and equipment between appointments.
Lead Server
The Brennity At Melbourne
Melbourne
02.2014 - 04.2023
- Addressed customer complaints in an efficient and courteous manner while adhering to restaurant standards.
- Answered phone calls from customers regarding reservations or inquiries about menu items.
- Developed and implemented standard operating procedures for the restaurant's dining room operations.
- Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
- Maintained cleanliness in the dining room by wiping down tables, chairs, and other surfaces between seating's.
- Monitored inventory levels of food items and alerted management when supplies were running low.
- Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Worked with management to coordinate special functions and events.
Education
Facial Specialist License - Cosmetology
Adonai's Beauty School
Palm Bay, FL12-2022
High School Diploma -
Melbourne High School
Melbourne, Florida05-2014
Skills
- Skin analysis
- Product knowledge
- Customer service
- Client consultation
- Conflict resolution
- Attention to detail
- Time management
- Sanitation and sterilization
- Excellent team player
- Social media marketing
- Multitasking and organization
Languages
English
Professional
References
References available upon request.
Timeline
Esthetician
Chelsea Chanelle
01.2023 - Current
Lead Server
The Brennity At Melbourne
02.2014 - 04.2023
Facial Specialist License - Cosmetology
Adonai's Beauty School
High School Diploma -
Melbourne High School