Yarely Casas
Summary
Dedicated and adaptable with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Claims Analyst
Mohawk
11.2024 - Current
- Maintained strict confidentiality with all personal data as per company guidelines.
- Managed high-volume caseloads, prioritizing tasks to ensure timely completion of all claims.
- Demonstrated a high level of accuracy and attention to detail in reviewing claim documentation for approval or denial decisions.
- Interacted with clients and employees, which helped cultivate positive working relationships.
- Conducted thorough investigations into each claim, gathering relevant data and documentation to support decision-making processes.
- Participated in ongoing training programs to stay current on industry developments and maintain a strong understanding of relevant laws and regulations affecting the claims process.
- Assisted clients throughout the entire lifecycle of their claim, from initial filing to final settlement or denial determination.
Buco Coordinator
Engineered Floors
01.2024 - 11.2024
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Delivered detailed reports on inspection findings and investigations helping stakeholders understand areas requiring attention or improvement to maintain regulatory compliance.
- Entered data, generated reports, and produced tracking documents.
- Upheld codes and regulations governing materials, processes, and procedures.
Tile Press Inspector
Engineered Floors
03.2023 - 01.2024
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Assisted in training new inspectors on safety protocols and standards.
- Ensured all products met industry-standard requirements before being released for sale.
- Worked closely with management teams to help identify process improvements that would improve overall efficiency levels.
Virtual Assistant
Don Lolo's
02.2022 - 03.2023
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Maintained a database of client information including contact details, preferences.
- Updated website content with new products or services offered by the company.
- Managed customer inquiries through email and telephone communication.
- Analyzed customer feedback surveys to identify areas needing improvement in service delivery.
- Scheduled interviews and assisted with hiring process.
Daycare Teacher
ChristSchool
03.2020 - 02.2022
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Collaborated with other staff to ensure that all students have access to a safe and supportive learning environment.
- Facilitated meetings with parents and guardians in order to discuss student progress or behavior issues.
- Served as a mentor for new teachers during their onboarding process.
- Participated in weekly faculty meetings by providing updates on departmental goals or objectives.
Education
Associate of Science -
Georgia Northwestern Technical College
Rome, GA05-2026
High School Diploma -
Southeast High School
Dalton, GA05-2021
Skills
- Interpersonal and written communication
- Proficient in MS office
- Claims processing
- Critical thinking
- Decision-making
- Records review
- Team collaboration
- File and record management
- Report writing
- AS400
- SAP System
- Quality control
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Claims Analyst
Mohawk
11.2024 - Current
Buco Coordinator
Engineered Floors
01.2024 - 11.2024
Tile Press Inspector
Engineered Floors
03.2023 - 01.2024
Virtual Assistant
Don Lolo's
02.2022 - 03.2023
Daycare Teacher
ChristSchool
03.2020 - 02.2022
Associate of Science -
Georgia Northwestern Technical College
High School Diploma -
Southeast High School
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