Compassionate and detail-oriented support specialist with a strong background in vital signs monitoring and compliance with healthcare regulations. Proven ability to collaborate effectively with multidisciplinary teams, ensuring personalized care for patients and adherence to HIPAA standards.
Work History
PEC/PCA
7 Months
Serenity Mental Health | 01.2026 - Current
Collaborated with nursing staff to implement individualized care plans effectively.
Educated clients on coping strategies and resources available for mental health support.
Collaborated with multidisciplinary teams to develop personalized care plans for patients.
Maintained accurate patient records, ensuring compliance with healthcare regulations.
Adapted quickly to changing environments and patient needs, demonstrating flexibility in role.
Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
Front Desk Receptionist
1 Year 7 Months
Hilton Inn | 01.2025 - Current
Provided exceptional customer service, resolving guest inquiries and complaints promptly.
Managed front desk operations, ensuring seamless guest check-in and check-out processes.
Coordinated reservations and room assignments, optimizing occupancy rates for maximum efficiency.
Maintained accurate records of guests' stays and billing information using property management systems.
Retail Sales Associate
3 Years 3 Months
State Forty Eight | 04.2022 - 07.2025
Provided exceptional customer service, enhancing customer satisfaction and loyalty.
Assisted in inventory management, ensuring accurate stock levels and product availability.
Processed transactions efficiently using point-of-sale systems, reducing wait times for customers.
Collaborated with team members to create visually appealing merchandise displays, driving sales engagement.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
EKG Tech
Phoenix Medical Training Center | Phoenix, AZ | 08.2026