Yaretzi Martinez Zavala
Reno,NV
Summary
Dynamic and detail-oriented professional with experience at Barnes & Noble, excelling in order picking and team collaboration. Proven ability to maintain a safe and organized work environment while training new employees. Strong customer service skills complemented by effective time management, ensuring efficient operations and enhanced customer satisfaction. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
Barnes & Noble
07.2023 - Current
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Consistently lifted materials weighing as much as 50 pounds.
- Helped train new employees in safe practices and warehouse procedures.
Hostess/Cashier
Eldorado Casino
03.2023 - 07.2023
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier
Home Depot
09.2021 - 01.2023
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register to record transactions accurately and efficiently.
Education
Associate of Arts - Psychology
Truckee Meadows Community College
01-2027
Skills
- Team collaboration
- Order picking
- Sorting and labeling
- Time management
- Storage organization
- Attention to detail
- Customer service
- Conflict resolution
- Clear communication
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Worker
Barnes & Noble
07.2023 - Current
Hostess/Cashier
Eldorado Casino
03.2023 - 07.2023
Cashier
Home Depot
09.2021 - 01.2023
Associate of Arts - Psychology
Truckee Meadows Community College