Developed training programs to improve staff performance and service quality.
Implemented process improvements resulting in reduced turnaround time for customer inquiries.
Monitored compliance with company policies, ensuring adherence to standards and regulations.
Conducted performance evaluations, providing constructive feedback to support team development.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Preschool Teacher
Creative World School
10.2018 - 08.2022
Developed age-appropriate assessments to monitor student growth and learning outcomes.
Mentored new teachers by sharing best practices in classroom management and instructional strategies.
Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
Monitored students' academic, social, and emotional progress and recorded in individual files.
Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
Assisted in the assessment of each student''s abilities, tailoring instruction to meet individual needs and learning styles.
Allowed for ample outdoor discovery time in schedule each day.
Spanish /English Interpreter
Cyracom International
04.2018 - 10.2018
Facilitated real-time communication for diverse clientele during meetings and conferences.
Conducted real-time interpretation during meetings, maintaining high levels of accuracy.
Maintained message content, tone, and emotion as closely as possible.
Preschool Teacher
Creative World School
10.2012 - 10.2016
Designed and implemented engaging lesson plans tailored to diverse learning styles.
Fostered a nurturing environment that encouraged social, emotional, and cognitive development.
Collaborated with parents to provide updates on child progress and address concerns.
Utilized creative teaching methods, including arts and crafts, to enhance learning experiences.
Advocated for inclusive practices within the classroom to support children with varying abilities.
Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Developed weekly lesson plans and activities to engage children and promote learning.
Maintained organized, fun and interactive classroom to help children feel safe.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Established positive communication with parents in daily conversation and formal conferences.
Applied play-based strategies to provide diverse approaches to learning.