Yarisa Salizar

• Supervised and supported a team of servers and bartenders during high-volume shifts, including major sporting events and peak weekends
• Coordinated floor operations to ensure efficient service, balanced sections, and minimized ticket times
• Delivered exceptional guest experiences by resolving complaints promptly and maintaining a high-energy, welcoming atmosphere
• Trained and mentored new staff on POS systems, menu knowledge, alcohol compliance, and service standards
• Managed large parties and game-day crowds while maintaining service quality and table turnover efficiency
• Assisted management with scheduling support, shift reports, cash handling, comps, and void authorizations
• Collaborated with kitchen and bar teams to streamline communication and improve overall service flow
• Increased sales through strategic upselling of food specials, promotions, and premium beverages
• Led a team of 10+ servers during 200+ guest game-day shifts
• Maintained consistent 5-star guest reviews
• Increased upsell revenue by 15%

Bar Manager (Promoted Role)

Sports Bar | 1 Year

• Promoted to management based on performance, leadership, and operational knowledge
• Oversaw bar operations including inventory control, ordering, scheduling, and staff supervision
• Managed liquor costs, vendor relationships, and product selection
• Ensured compliance with alcohol laws and company policies
• Coordinated with ownership to improve workflow and bar efficiency

• Delivered friendly, high-energy customer service in a fast-paced restaurant environment
• Took and entered food and beverage orders accurately using POS systems
• Promoted menu items, specials, and beverages to drive sales
• Ensured guest satisfaction by resolving concerns quickly and professionally
• Maintained cleanliness and organization of assigned sections

Trainer Responsibilities:

• Trained and mentored new servers on service standards, menu knowledge, and company policies
• Demonstrated proper POS usage, upselling techniques, and guest interaction expectations
• Monitored trainee performance and provided constructive feedback
• Assisted management in maintaining consistency and service quality