Motivated and public service-driven Criminal Justice student at the University of Mississippi, with a strong foundation in hospitality, customer service and youth mentorship. Committed to excellence, quick to adapt, and passionate about making a meaningful impact through leadership and integrity.
Overview
4
4
years of professional experience
Work History
Head Server
The Briar Patch, Livingston
07.2024 - Current
Delivers exceptional customer service in a high-volume, fast-paced craft cocktail and upscale dining environment
Provides knowledgeable recommendations on food pairings and handcrafted cocktails, highlighting seasonal and signature selections
Manages multiple tables and large parties efficiently while maintaining attention to detail and composure during peak hours
Trained in advanced POS systems and bar coordination to ensure accurate orders and seamless guest experiences
Oversees reservations, special requests, and VIP clientele with professionalism and poise
Collaborates with bartenders, kitchen staff, and management to uphold high service standards and timely table turnover
Recognized by regular patrons and management for reliability, punctuality, and positive attitude
Hostess, Server, Kitchen Staff
Seasons Restaurant, Gluckstadt
01.2024 - 07.2024
Cross-trained in front- and back-of-house operations to support a dynamic team in a popular local restaurant
As hostess: greeted and seated guests, managed waitlists, and reservations, and ensured smooth front-of-house flow during busy hours
As server: provided attentive, friendly service with menu knowledge and upselling techniques, managing multiple tables with accuracy and efficiency
As kitchen staff: prepared quality food items according to standard recipes and plating guidelines, maintaining kitchen cleanliness and food safety protocols
Thrived in a fast-paced environment by adapting to shifting roles, maintaining communication between kitchen and floor staff, and stepping up wherever needed
Earned praise from management for dependability, teamwork, and versatility in covering staffing gaps
Kennel Technician
The Madison Animal Clinic (“The MAC”)
02.2022 - 08.2022
Provided daily care for cats and dogs, including feeding, walking, bathing, and administering medications as directed by veterinary staff
Maintained clean and sanitized kennels, treatment areas, and equipment to ensure a safe, hygienic environment for animals and staff
Monitored animal behavior and health, reporting changes or concerns promptly to veterinarians or technicians
Assisted with handling and restraint during exams, treatments, and grooming
Delivered compassionate care and attention to boarded and hospitalized pets, ensuring comfort and minimizing stress
Supported front desk staff with pet drop-offs/pickups, maintaining accurate records and communicating effectively with pet owners
Demonstrated reliability, strong work ethic, and a genuine love for animals in a fast-paced clinical setting