Dedicated individual skilled in customer service and patient support. Bilingual in Spanish and English, enhancing communication and comfort for diverse populations. Committed to improving customer service and patient experiences through effective problem-solving and teamwork.
Overview
3
3
years of professional experience
Work History
Intern
Kaweah Delta Medical Center
10.2025 - 10.2025
Prepared patients for procedures by explaining processes and addressing concerns, enhancing patient comfort.
Assisted in laboratory operations, maintaining cleanliness and organization of work areas to promote efficiency.
Collected blood samples following established protocols to ensure patient safety and sample integrity.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Stocked phlebotomy cart or carrier with appropriate supplies.
Sales Associate
Jubilee Associates, INC
04.2024 - 07.2025
Assisted customers in product selection and provided exceptional service to enhance shopping experience.