YARISMA MOYA
New York,NY
Summary
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help the team succeed. Dedicated professional with demonstrated strengths in customer service, time management, and organizational skills. Good at troubleshooting problems and building successful solutions.
Overview
5
5
years of professional experience
Work History
Lead Manager
Gap Factory
10.2019 - Current
- Responded to customer inquiries and complaints professionally
- Performed basic operations and assisted with cash handling, merchandise handling, and open and closing duties
- Prepared weekly schedules to maintain adequate floor coverage
- Built a high-performance team culture through effective leadership techniques such as coaching, mentoring, and empowerment.
Client Navigator
Bellevue Hospital
05.2023 - 02.2025
- Greeted guests at front desk
- Communicate effectively to direct patients/ visitors to outpatients/medical services
- Answered incoming calls
- Maintained confidentiality to comply with HIPAA
- Monitored the facility entrance and lobby to facilitate client flow throughout the facility
- Developed comprehensive case plans to address individual client needs, resulting in improved outcomes.
Education
Certification - Medical Assistant
New Age Training
New York05.2023
Associate in Applied Science (A.A.S.) - Diagnostic Medical Sonographer
Monroe College
New York06.2021
High School -
Leadership and Public Services
New York06.2019
Skills
- Epic
- Microsoft Word
- Team collaboration
- Registration and Scheduling
- Customer service
- Clinical skills
- Phlebotomy
- Administrative and Office Support
- Excellent communication skills
- Organizational skills
- Quality control management
- Operations management
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Client Navigator
Bellevue Hospital
05.2023 - 02.2025
Lead Manager
Gap Factory
10.2019 - Current
Associate in Applied Science (A.A.S.) - Diagnostic Medical Sonographer
Monroe College
High School -
Leadership and Public Services
Certification - Medical Assistant
New Age Training
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