Yarisneyda Alcantara
Newark,NJ
Overview
12
12
years of professional experience
1
1
Certification
Work History
Return Customer Service
LaserShip
06.2022 - Current
Lead
Massis
12.2021 - Current
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Customer Service Cashier
Popeyes
09.2016 - 10.2018
Picking Packer
Domestic Uniform Rental
07.2013 - 06.2016
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
Education
Cosmetology
Robert Fiance Beauty Schools
West New York, NJ10.2018
High School Graduate
Liceo Ulises Francisco Espaillat
Dominican Republic 12.2011
Skills
- New Employee Training
- Positive Interactions
- Emergency Situations
Customer Care
- Have good communication skills
- Be empathetic
- Be able yo Word easily in a team
Certification
- Basic Life Support Certification (BLS)
- CPR Certified Lifeguard
Timeline
Return Customer Service
LaserShip
06.2022 - Current
Lead
Massis
12.2021 - Current
Customer Service Cashier
Popeyes
09.2016 - 10.2018
Picking Packer
Domestic Uniform Rental
07.2013 - 06.2016
Cosmetology
Robert Fiance Beauty Schools
High School Graduate
Liceo Ulises Francisco Espaillat