Yaritza Benitez Arambula
Houston,USA
Summary
Personable and dedicated professional with extensive experience in customer service, billing, and office management. Team player with a positive attitude and a track record of proven organizational skills. Highly motivated to contribute to company success and maintain high levels of customer satisfaction. Specializes in quality, speed, and process optimization to drive efficiency and deliver exceptional results.
Overview
12
12
years of professional experience
Work History
Business Manager
Sanchez Law Firm
12.2022 - Current
- Interviewing prospective clients by phone and email to become familiar with their cases
- Scheduling initial consultation appointments with attorneys for promising potential candidates
- Onboarding new clients by filling out necessary paperwork and putting together initial case files
- Performing administrative support tasks
- Communicate with attorneys and other staff to gather necessary information for billing purposes.
- Maintain billing records and documentation in compliance with legal and accounting standards.
- Assist with month-end closing activities, including generating reports.
- Respond to client inquiries regarding billing matters and provide excellent customer service.
- Train new staff
Office Manager
Mateco Truck Equipment
11.2018 - 11.2021
- Purchasing: Shop and compare pricing for our inventory
- Billing: Pay invoices as generated by salesmen
- Accounting: Request & collect payment from all open accounts & ensured to maintain accurate, balanced records for end of month reporting
- Receptionist: Answer all incoming calls & assist walk in clients.
Receptionist/Data Entry
Trailer Wheel & Frame
06.2016 - 11.2018
- Ensure to attend all walk-in clients with their orders & purchases
- Answer all incoming calls pertaining to billing, sales & customer service issues.
Front Desk Agent
Fairfield Inn & TownPlace Suites
06.2012 - 06.2016
- Customer service: Resolved guest issues, promoted positive guest relations & to all individuals at the Front Desk, offered marketing promotions and additional services
- Phone & Data Management: Managed incoming calls, recorded guest requests until fulfilled, processed guest payment & prepared records on cash flow & revenues.
Education
High School Diploma -
W.T Hall
Houston, TX06.2012
Skills
- Bilingual- Fluent Spanish
- Microsoft Office & Office Equipment Expert
- Detail Oriented & Time Management
- Training & Development
References
Available upon request.
Timeline
Business Manager
Sanchez Law Firm
12.2022 - Current
Office Manager
Mateco Truck Equipment
11.2018 - 11.2021
Receptionist/Data Entry
Trailer Wheel & Frame
06.2016 - 11.2018
Front Desk Agent
Fairfield Inn & TownPlace Suites
06.2012 - 06.2016
High School Diploma -
W.T Hall
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