YARITZA RAMIREZ
Aurora,IL
Summary
Dependable team leader with a robust background in warehouse operations and retail sales. Committed to enhancing team productivity through effective training and quality assurance measures while maintaining high standards in customer service and communication.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Retail Associate
Party City
Oswego
11.2021 - 05.2022
- Provided excellent customer service in a fast-paced, high-volume retail environment
- Guided customers in selecting costumes and party supplies during Halloween and holiday seasons, enhancing their shopping experience
- Operated POS system to process purchases, returns, and exchanges
- Restocked merchandise and organized sales floor to ensure product availability and enhance customer experience
- Set up and dismantled promotional displays and seasonal decor to attract customers and boost sales
- Worked flexible hours, including evenings and weekends, to support peak business times
Associate
Ecentria
06.2022 - 05.2023
- Order Fulfillment: Picked, packed, and labeled customer orders to ensure timely and accurate shipments.
- Inventory Management: Maintained accurate inventory records by updating stock levels and reporting discrepancies to supervisors.
- Quality Assurance: Conducted quality checks to ensure products met company standards before packaging and shipping.
- Returns Processing: Inspected returned merchandise, restocked sellable goods, and documented damaged products for inventory accuracy.
- Equipment Operation: Operated warehouse equipment such as pallet jacks and hand trucks to move and organize inventory safely and efficiently.
- Team Collaboration: Collaborated with team members to achieve daily quotas and streamline warehouse operations.
- Safety Compliance: Adhered to all safety protocols and procedures to maintain a safe working environment. VA
Team Lead
National Engravers Inc
Elgin
06.2023 - Current
- Leadership & Supervision: Manage and mentor a team of insert number] production staff, ensuring adherence to quality standards and timely completion of engraving projects.
- Workflow Coordination: Coordinated daily operations, assigned tasks, and monitored progress to ensure timely completion of client projects.
- Quality Assurance: Implemented quality control measures to uphold high standards in engraving output, minimizing errors and rework.
- Process Improvement: Collaborate with management to identify and implement process enhancements, resulting in increased efficiency and cost savings.
- Training & Development: Conduct training sessions for new hires, fostering skill development and promoting a culture of continuous improvement.
- Communication: Serve as the primary liaison between team members and upper management , facilitating clear communication and swift resolution of issues.
Education
Certificate -
Phlebotomy Training Specialist
Naperville, IL09-2025
High School Diploma - Aurora, IL
East Aurora High School
Aurora, IL06-2022
Skills
- Cash handling and inventory management
- Bilingual customer service
- Team leadership
- Multitasking under pressure
- Inventory accuracy
- Order fulfillment
- Quality assurance
- Effective communication
- Process improvement
- Time management
Languages
English: Fluent, Spanish: Fluent
Certification
- Phlebotomy technician
Timeline
Team Lead
National Engravers Inc
06.2023 - Current
Associate
Ecentria
06.2022 - 05.2023
Retail Associate
Party City
11.2021 - 05.2022
Certificate -
Phlebotomy Training Specialist
High School Diploma - Aurora, IL
East Aurora High School