Yarlin Y. Pena
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Xios
Bronx, NY
02.2019 - Current
- Oversaw a team of 15 employees, delegating tasks and ensuring project deadlines were met within budget and scope.
- Implemented new strategies and procedures resulting in a 20% increase in productivity across multiple departments.
- Developed and delivered comprehensive training programs, resulting in a more skilled and efficient workforce.
- Collaborated with cross-functional teams to develop and implement company-wide initiatives, resulting in improved customer satisfaction and increased revenue.
- Led a team of 15 employees, fostering a collaborative work environment and achieving a 20% increase in productivity within the first year.
- Implemented strategic initiatives to streamline operations, resulting in a 15% reduction in costs and improved efficiency.
- Developed and executed comprehensive training programs, enhancing staff skills and knowledge, which led to a 25% decrease in customer complaints.
- Oversaw the successful launch of a new product line, coordinating cross-functional teams and achieving a 30% increase in sales within the first quarter.
Education
High School Diploma -
Harlem renaissance high school
Skills
- Active listening
- Communication
- Computer skills
- Customer service
- Interpersonal skills
- Leadership
- Management skills
- Problem-solving
Certification
Medical Assistant
Timeline
Manager
Xios
02.2019 - Current
High School Diploma -
Harlem renaissance high school