Yasaa Johnson
Philadelphia,PA
Summary
Objective- I have versatile skills sets and would like to work with an organization that could utilize my expertise as well as contribute to my growth within my career.
Overview
8
8
years of professional experience
Work History
Cleaning Crew Member
Team Clean
Philadelphia, PA
11.2021 - Current
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Used time management and efficient cleaning methods to meet deadlines.
Ticketing Officer
Philadelphia Parking Authority
Philadelphia, PA
10.2021 - 03.2022
- Assisted ticketing department staff with handling of internal ticket allotments and allocations for events.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
Front Desk Receptionist
OPS Security Group
Philadelphia , PA
08.2020 - 02.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Sales Associate
Target
Philadelphia, PA
09.2018 - 08.2019
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Youth Mentor
Ymca
Philadelphia, PA
05.2016 - 08.2018
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Created workshops for youth to improve communication skills, teamwork and cooperation.
- Planned and executed productive self-esteem building activities to promote personal growth and daily living skills.
Education
Academy At Palumbo
Philadelphia, PA06.2019
Skills
- Customer Service and Assistance
- Microsoft office
- Detail - Oriented
- Written communication
- Quick teaching
- Valid Driver’s License
Timeline
Cleaning Crew Member
Team Clean
11.2021 - Current
Ticketing Officer
Philadelphia Parking Authority
10.2021 - 03.2022
Front Desk Receptionist
OPS Security Group
08.2020 - 02.2021
Sales Associate
Target
09.2018 - 08.2019
Youth Mentor
Ymca
05.2016 - 08.2018
Academy At Palumbo