YASAMEEN WARDAK
San Diego,CA
Summary
Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.
Overview
15
15
years of professional experience
Work History
Volunteer Phlebotomist
VA hospital/ Naval hospital
San Diego, CA
02.2022 - Current
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Collaborated with healthcare teams to enhance patient care and improve specimen collection processes.
- Used heel and finger stick methods to obtain blood from capillaries.
- Provided excellent customer service while interacting with patients.
- Educated patients on specimen collection procedures and post-draw care.
- Prepared specimens for transport to external laboratories.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Identified patients using proper procedures prior to specimen collection.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Monitored inventory levels of supplies used in phlebotomy services.
- Educated patients on proper blood draw techniques.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Input medical and insurance information into database for inclusion in patient records.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Handled special collection procedures, including therapeutic phlebotomy and drug testing.
- Ensured compliance with federal regulations governing laboratory procedures.
- Performed venipuncture and other blood collection procedures according to established standards.
- Conducted various blood tests and updated results into paper and electronic charts.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Assessed plasma collection machines for proper functionality.
- Treated blood-related chronic disorders by performing therapeutic phlebotomy.
- Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.
- Conducted quality control checks to ensure the accuracy of test results.
- Adhered to HIPAA guidelines regarding patient privacy.
- Maintained a clean, safe, and organized work environment.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Assisted in the preparation of laboratory specimens for analysis and testing.
Cashier
Burlington
San Diego , California
08.2017 - 02.2021
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed customer payments quickly and returned exact change and receipts.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Counted and balanced cashier drawers.
- Greeted customers promptly and responded to questions.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Resolved customer complaints professionally in accordance with company policy.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained work area and kept cash drawer organized.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Prioritized and organized tasks to efficiently accomplish service goals.
Cashier
SUBWAY®Restaurants
San Diego
02.2010 - 02.2017
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Answered phone calls to assist customers with questions and orders.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Issued receipts, refunds, credits or change due to customers.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Processed sales transactions to prevent long customer wait times.
- Helped with purchases and signed customers up for rewards program.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Education
Biology
UCSD
San Diego06-2025
Skills
- Medical records handling
- Patient confidentiality
- Blood collection
- Venipuncture
- Adaptable approach
- Specimen labeling procedures
- Process improvement initiatives
- Patient support
- Patient assessment
- Hemoglobin testing
- Patient care
- Emergency response training
- Infection control
- Blood component separation
- Medical testing
- Patient preparation
- Proper labeling
- Quality control guidelines
- Skin puncture
- Laboratory procedures understanding
- Health and safety
- Quality control
- Sample labeling
- Blood culture collection
- Sample storage
- Syringe method
- Specimen collection and storage
- Multi-sample collection
- Capillary puncture
- Specimen preparation
- Sanitation and sterilization
- Staff management
- Paperwork processing
- Communication
- Blood collection techniques
- Pediatric phlebotomy
- Recording data
- Butterfly needle technique
- Personal protective equipment usage
- Sample and specimen collection
Timeline
Volunteer Phlebotomist
VA hospital/ Naval hospital
02.2022 - Current
Cashier
Burlington
08.2017 - 02.2021
Cashier
SUBWAY®Restaurants
02.2010 - 02.2017
Biology
UCSD