Yaseen Hamilton
Brooklyn,NY
Summary
Proven warehouse and customer service professional with a track record of enhancing operational efficiency at Amazon Sortation Center. Skilled in inventory software, workplace cleanliness, and maintaining safety standards. Demonstrates strong communication abilities and a commitment to reducing order processing times. Achieved a significant improvement in team productivity through effective deadline management and clear communication & machine handling
Overview
4
4
years of professional experience
1
1
Certification
Work History
Home Support Worker
Homeaglow
06.2022 - 03.2024
- Researched and identified cleaning products that were both effective and eco-friendly, resulting in improved air quality
- Ensured that all areas were well-stocked with necessary supplies, such as toilet paper and sanitizers
- Developed and implemented an efficient cleaning routine that reduced the time required to clean a building by a specific date & time
- Kept public restrooms and kitchen areas sanitary and organized
- Investigated and resolved customer complaints in a timely and professional manner
Warehouse Agent
Worldwide Flight Services
03.2024 - 08.2024
- Selecting, packing, and shipping store orders -Receiving and putting away inventory,loading boxes into trucks for shipment. Scanning bar codes on products, viewing prompts on screens while Troubleshooting problems to ensure products meets quality-requirements, Operating power industrial trucks (PIT) such as a forklift & pallet driving,up to 35 ft high.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Managed returned goods process, inspected returns for damage or defects; issued appropriate credits; restocked merchandise back into inventory.
Bar Server
The Drunken Laboratory
09.2023 - 01.2024
- Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
- Optimized drink-making efficiency by mastering the use of various bar equipment and tools, such as cocktail shakers, muddlers, and strainers.
- Ticket handling
- Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
- Handled customer complaints professionally, resolving issues in a timely manner to maintain guest satisfaction.
- Contributed to positive team dynamics by supporting coworkers during peak periods and fostering open communication among staff members.
Warehouse Production Worker
Amazon Sortation Center
09.2022 - 01.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Managed time effectively to prioritize tasks and ensure all responsibilities were completed within designated timeframes, contributing to overall team success.
- Reduced order processing time with accurate picking, packing, and shipping of products.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Enhanced workplace safety by maintaining a clean and organized work environment, reducing accidents and injuries.
Amusement Ride Operator
Luna Park in Coney Island
06.2022 - 10.2022
- Delivered informative pre-ride spiels to guests, setting clear expectations and enhancing their overall experience.
- Collaborated with team members to ensure smooth transitions between shifts, maintaining consistent ride operations throughout the day.
- Ticket handling
- Handled emergency situations calmly, following established protocols to ensure guest safety at all times.
Retail Sales Associate
TJX Companies
07.2020 - 01.2021
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
Education
Bachelors - Computer Engineering
New York City College of Technology
Brooklyn, NY01.2028
Diploma - All Subjects
Khalil Gibrans International Academy
362 Schermerhorn St, Brooklyn, NY 1121706.2021
Skills
- Loading and unloading
- Workplace Cleanliness
- Warehouse Safety
- Order Picking
- Stock Rotation
- Deadline Management
- Inventory software proficiency
- Sorting and Labeling
- Picking and Packing
- Clear Communication
- Warehouse Operations
- Microsoft Excel
Languages
Arabic
Limited Working
Certification
Merchant mariners credential Expires October 2, 2029.
Transportation worker identification credentials expires July 18, 2029
United States coastguard
Long form medical certificate
Expires October 8, 2029
Timeline
Warehouse Agent
Worldwide Flight Services
03.2024 - 08.2024
Bar Server
The Drunken Laboratory
09.2023 - 01.2024
Warehouse Production Worker
Amazon Sortation Center
09.2022 - 01.2023
Home Support Worker
Homeaglow
06.2022 - 03.2024
Amusement Ride Operator
Luna Park in Coney Island
06.2022 - 10.2022
Retail Sales Associate
TJX Companies
07.2020 - 01.2021
Bachelors - Computer Engineering
New York City College of Technology
Diploma - All Subjects
Khalil Gibrans International Academy
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