Yaseen Tawfeeq
Seattle,WA
Summary
Experienced manager dedicated to continuous process Improvement in the face of rapidly evolving parameters and a Changing industry. Extremely results-oriented and proactive in Addressing and resolving problems. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
Work History
OPS Manager
ABG
- Current
- Head responsibility for sales and marketing, business development and new account development to assure maximum transportation revenue is developed for station
- Ensure to maximize profitability by superior client service, effectual and prompt communications as well as follow-up on every pending matter with customer.
Case Manager
Lutheran community northwest services
10.2024 - Current
- Working with clients have type experience homeless
- Looking for a job of the client has and help them with housing service and another service.
Case Manager
Iraqi community service
04.2024 - 12.2022
- Help clients for immigration applications
- Set up Doctor Appointments
- Training on Microsoft system.
Station Manager
EHI
06.2016 - 11.2022
- Lead, direct and manage entire station functions to assure entire Departments as well as staff implement service agreements at or Above customer's standards.
Education
AS - Computer
Highline College
DesMoinesBachelor of Science - Business Management
Al-Israa University
06.2014
Skills
- Staff training/development
- Effective leader
- Exceptional interpersonal Communication
- Human resources Management
- Time management
- Employee scheduling
- Expert problem solver
- Familiar with financial Metrics and ratios
- Customer service-oriented
- Calm under pressure
- Organizational Structuring
- Training Management
Languages
Arabic
Full Professional
English
Full Professional
Timeline
Case Manager
Lutheran community northwest services
10.2024 - Current
Case Manager
Iraqi community service
04.2024 - 12.2022
Station Manager
EHI
06.2016 - 11.2022
OPS Manager
ABG
- Current
AS - Computer
Highline College
Bachelor of Science - Business Management
Al-Israa University
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