Anthony Payano
Edison,NJ
Summary
Proven expert in freight handling and conflict resolution, with a track record of enhancing customer satisfaction at Walmart through strategic trend analysis and engagement tactics. Excelled in fast-paced environments, significantly contributing to team efficiency and safety at FedEx. Skilled in forklift operation and adept at fostering team collaboration, consistently meeting and surpassing delivery targets.
Hardworking Package Handler with more than [3] years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ground Package Handler
FedEx
09.2024 - Current
- Followed verbal and written instructions to properly move and ship products.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Used hand-held scanners and physical logs to accurately track item movements.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed safety regulations to maintain safe work environment.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Food and Beverages Expert
Target
01.2024 - 09.2024
- Provided professional services and support in a dynamic work environment.
- Delivered services to customer locations within specific timeframes.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Responded to customer requests for products, services, and company information.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
Food and Comsumables Associate
Walmart
09.2022 - 06.2023
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Prioritized helping customers over completing other routine tasks in store.
Education
High School Diploma -
Edison High School
Edison, NJ06-2023
Skills
- Conflict resolution abilities
- Shipping and receiving procedures
- Deadline Adherence
- Truck loading
- Pallet building
- Freight Handling
- Forklift Operation
- Package loading
- Pallet Jack Operation
- Truck loading and unloading
- Shipment auditing
Accomplishments
- Achieved Walmart employee of the month through effectively helping with Peak seasons from october to christmas.
- Supervised team of 2 staff members during my time at Target for my training to become a supervisor.
Certification
- Forklift Operator at Target.
- Electric Jack Operator at Target.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Ground Package Handler
FedEx
09.2024 - Current
Food and Beverages Expert
Target
01.2024 - 09.2024
Food and Comsumables Associate
Walmart
09.2022 - 06.2023
- Forklift Operator at Target.
- Electric Jack Operator at Target.
High School Diploma -
Edison High School
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