YASH PATEL
Summary
Highly organized and analytical professional with
over 5 years experience in providing mindful
leadership to improve operation performance,
program outcomes, and technical capabilities.
Through strong leadership, creativity, and
effective communication I enable teams and
companies to achieve results and create outsized
impact.
Overview
9
9
years of professional experience
1
1
Certification
Work History
PRODUCT MANAGER
ELLIGO HEALTH RESEARCH
06.2022 - 04.2023
- Helped transition the product from Pilot to General Availability (GA) and successfully released it to 50 sites and increased the user base on the platform by 5x.
- Created a chat application using Generative AI to help users book an appointment with the
research sites. - Led and collaborated with the dev team to ensure a successful transition through major
database architectural changes. - Increased product adoption by developing and implementing effective marketing strategies.
- Streamlined the product development process for faster time-to-market and improved efficiency.
- Optimized product performance with data-driven analysis and continuous improvement initiatives.
- Implemented Agile methodologies for more efficient project management and team collaboration.
- Led cross-functional teams to deliver high-quality products on time and within budget constraints.
- Enhanced user experience, resulting in increased customer satisfaction and retention rates.
- Drove revenue growth by establishing strong relationships with key industry partners.
- Developed comprehensive go-to-market strategies, ensuring successful product launches.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Managed stakeholder expectations effectively throughout the entire product development process.
- Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Developed product documentation to communicate upcoming features and products to internal teams.
PRODUCT MANAGER
SOCK CLUB
04.2022 - 06.2022
- Responsible for the strategy and performance of the consumer-facing website(s), internal tools and client portal.
- Increased product awareness by developing and executing targeted marketing campaigns.
- Enhanced brand positioning through comprehensive market research and competitor analysis.
- Communicated product vision and current KPI performance to company leadership to ensure
organization-wide visibility. - Leveraged PostHog recordings, sales team feedback, and user interviews to address client
pain points quickly. - Documented scope, user requirements, process maps, and solution maps for the internal user
interface.
PRODUCT MANAGER / SOFTWARE ENGINEER
B.WELL CONNECTED HEALTH
04.2019 - 04.2022
- Competently working on the full-stack application to enable new functionalities, solve bugs, and integrate API's.
- Help ensure identity verification of users when accessing services such as medical records,
insurance, and other healthcare data. (https://www.healthcareitnews.com/news/mastercard-bwell-
launch-tech- enable-patient-id-verification) - Built an access code service for a new COVID-19 vaccine scheduling app leading to 50k+
vaccinations. Reached goal 4 weeks before target. - Decouple several processes from a monolithic backend application and contribute to the front end
for client deliverables - Measure customer happiness by including NPS Triggers in the app
- Collect requirements for the new flow of MasterCard through wireframes and work on several features.
- Enable the platform to send SMS messages using Twilio.
- Created ETL process of analytics data to the data pipeline and fixed several bugs and improved
performance by 30%. - Helped the CX team in resolving tickets. Tested the mobile application and website to report bugs
and create tickets. - Took leadership to develop new processes and train new members which resulted in easy
onboarding of the new employees.
PRODUCT MANAGER
SILVERTOUCH TECHNOLOGIES
06.2014 - 05.2016
- Developed the application using agile methodology and scrum method of Project Management.
- Determine operational objectives by studying business functions, gathering information, and evaluating output requirements and formats.
- Writing confluence pages for the project created creating tickets, gathering project requirements, and managing the tickets in the sprints.
- Collaborating with cross-functional teams of engineers, designers, and organizational leaders to identify opportunities for process improvements, and
recommend system modifications.
Education
Master of Science - Computer Science
California State University, Los Angeles
Los Angeles, CABachelor of Science - Computer Engineering
INDUS University
Skills
- Agile Software Development
- User and UX Research
- A/B Testing
- Product Vision and Strategy
- Product Lifecycle Management
- Prioritization and Execution
- Stakeholder Alignment
- App Development
- Product Roadmaps
- Software Development
- Iterative Development
- Data-Driven Decision-Making
- Technical Support
Websites
Certification
- Becoming a Product Manager By Cole Mercer
- Product Manager: Customer Development by Jay Clouse
- Product Management First Steps
- Learning JIRA Software by Robert Anthony
Timeline
PRODUCT MANAGER
ELLIGO HEALTH RESEARCH
06.2022 - 04.2023
PRODUCT MANAGER
SOCK CLUB
04.2022 - 06.2022
PRODUCT MANAGER / SOFTWARE ENGINEER
B.WELL CONNECTED HEALTH
04.2019 - 04.2022
PRODUCT MANAGER
SILVERTOUCH TECHNOLOGIES
06.2014 - 05.2016
Master of Science - Computer Science
California State University, Los Angeles
Bachelor of Science - Computer Engineering
INDUS University
Similar Profiles
LINDA RETTELELINDA RETTELE
Site Financial Analyst II at Elligo Health ResearchSite Financial Analyst II at Elligo Health Research
Kristel BruinsmaKristel Bruinsma
Senior Project Management Specialist at Elligo Health Research, IncSenior Project Management Specialist at Elligo Health Research, Inc
Ian DeAllieIan DeAllie
Associate Director, Business Development at Elligo Health ResearchAssociate Director, Business Development at Elligo Health Research
Blanca N VelazquezBlanca N Velazquez
Regulatory Specialist at Elligo Health ResearchRegulatory Specialist at Elligo Health Research
Jade CraigJade Craig
Product Manager at StreamAMGProduct Manager at StreamAMG