Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Interests
Timeline
Generic
Yashika Anand

Yashika Anand

Project Coordinator
Nashua,NH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

19
19
years of professional experience
13
13
years of post-secondary education

Work History

Sales and Project Coordinator

GEA Systems North America
, USA
07.2022 - 11.2023
  • Coordinate with Internal Sales Team (Food & Dairy, New Food, Beverage, Chemical) when new
  • Purchase Order is received
  • Filling out Vendor forms and new customer setup
  • Coordinating with Internal Tax team for project approvals
  • Reviewing Tax certificate for project shipment and other purchase related documents
  • Set up new project and schedule Kick-off meetings
  • Coordinate with project and application teams
  • Coordinate with finance team for approvals
  • Process related documentation, review NDAs.
  • Trained and mentored new sales representatives.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Project Coordinator

IBM India Pvt. Ltd
01.2013 - 11.2014
  • Coordinate project management activities, resources, equipment and information
  • Break projects into doable actions and set timeframes
  • Liaise with clients to identify and define requirements, scope and objectives
  • Assign tasks to internal teams and assist with schedule management
  • Make sure that clients’ needs are met as projects evolve, analyze risks and opportunities Oversee project procurement management
  • Monitor project progress and handle any issues that arise
  • Act as the point of contact and communicate project status to all participants
  • Use tools to monitor working hours, plans and expenditures
  • Create and maintain comprehensive project documentation, plans and reports
  • Ensure standards and requirements are met through conducting quality assurance tests.

Technical Services Specialist

IBM India Pvt. Ltd
11.2010 - 12.2012
  • Coordinate project management activities, resources, equipment and information
  • Lead the team of 25 team members for 24
  • 7 support to one of the reputed Australia based client
  • BHP Billiton
  • Handled Core process such as Problem Management, Change Management, Incident management
  • Worked on creation of changes required for Microsoft, Blackberry Infrastructure
  • Handled changes from creation to execution in coordination with technical and management teams
  • Provided support and lead the team during Severity 1 and SIP during the project
  • Helped IBM to retain one of its reputed clients during SIP.

System Administrator

CSC India Pvt. Ltd
07.2004 - 10.2010
  • Delivered support and Consultation to CSC clients and Microsoft Certified and Gold Certified
  • Partners
  • Involved in major project of migration for Motorola Using a tool EMMA.

Education

3 Year Diploma - Electronics and Communications Engineering

Board of Technical Education
India
07.2001 - 6 2004

High School - Science Education

Hans Raj Model School
India
04.1988 - 03.2001

Skills

Familiarity with MS Office products, ERP System(Axapta 6), SAP C4C and other document controlPlatformsStrong verbal communication abilityWorked on Change management and Incident managementStrong Knowledge of ITIL Core Processes, Risk Management and Quality Assurance ControlLed a technical team of 15 membersHands on experience of coordinating with different technical and non-technical teams working on aProject

Strategic planning

Strategic planning

Interpersonal communication skills

Customer Relations

Performance improvement

Problem solving strength

Project assistance

Recordkeeping

Employee training

Strong enthusiasm

Document management

Scheduling and calendar management

Project support

Schedule Coordination

Planning and Coordination

Teamwork and Collaboration

MS Office

Excellent Communication’s

Additional Information

  • AWARDS , Hall of Fame memento Best Performer IBM 2011 IBM Service Award Outstanding contribution during Service Improvement Plan IBM 2011

Accomplishments

  • Supervised team of 15 staff members.

Interests

Reading about time management skills

Keen to learn new skills while working

Timeline

Sales and Project Coordinator

GEA Systems North America
07.2022 - 11.2023

Project Coordinator

IBM India Pvt. Ltd
01.2013 - 11.2014

Technical Services Specialist

IBM India Pvt. Ltd
11.2010 - 12.2012

System Administrator

CSC India Pvt. Ltd
07.2004 - 10.2010

3 Year Diploma - Electronics and Communications Engineering

Board of Technical Education
07.2001 - 6 2004

High School - Science Education

Hans Raj Model School
04.1988 - 03.2001
Yashika AnandProject Coordinator