Yashika Oliver
Atlanta,GA
Summary
Results-driven Shift Supervisor with a proven track record of enhancing productivity and streamlining operations. Expertise in team leadership, inventory management, and delivering exceptional customer service. Strong communication and problem-solving skills foster a collaborative environment that drives operational success. Dedicated to achieving organizational goals with integrity and reliability.
Overview
12
12
years of professional experience
Work History
Wheelchair Supervisor
Unifi Service
Atlanta, GA
01.2022 - 10.2024
- Oversaw and coordinated the workflow of 15 employees
- Implemented precise procedures to boost accuracy in operations
- Documented attendance and leave requests accurately
- Efficiently addressed customer issues while maintaining high satisfaction levels.
- Monitored adherence to workplace safety standards consistently
Shift Supervisor
Starbucks
Cumberland, Ga, GA
11.2016 - 01.2022
- Oversee daily operations of store, managing 5-9 staff members.
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Resolved customer complaints in a timely manner.
- Ensured precise documentation of daily financial activities
- Upheld company standards and compliance requirements for operations.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Animal Trainer
Atlantis Resorts & Casino
Nassau, Bahamas
09.2012 - 08.2015
- Organized enrichment activities to keep animals mentally stimulated and physically active.
- Assisted in the development of training plans for animals based on their individual temperaments and abilities.
- Monitored animal behavior for signs of stress or discomfort, adjusting training methods as needed.
- Maintained detailed records of animal progress, behaviors, and health statuses.
- Developed strategies to ensure safety of trainers, handlers, staff members, visitors, and animals while working with them.
- Prepared and delivered healthy animal feed to support nutritional needs.
- Assisted medical staff in treating animals with routine check-ups and important medical care.
- Administered prescribed medications to animals.
- Organized or conducted animal shows.
Education
College Degree - English Literature
Ashford University
12.2011
Skills
- Detailed-oriented
- Strong verbal and written communication
- Skillfully Organized
Timeline
Wheelchair Supervisor
Unifi Service
01.2022 - 10.2024
Shift Supervisor
Starbucks
11.2016 - 01.2022
Animal Trainer
Atlantis Resorts & Casino
09.2012 - 08.2015
College Degree - English Literature
Ashford University
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