Dequan Alleyne
Union City,GA
Summary
Been in the aviation business for 5-6 years of extensive expertise in supervising and managing airport services, ensuring smooth operations and addressing issues efficiently. Proficient in Spanish and skilled in management, leadership, and heavy lifting, demonstrating a strong ability to handle diverse tasks in high-pressure environments. Committed to delivering exceptional service and enhancing passenger experience through effective communication and meticulous attention to detail.
Overview
6
6
years of professional experience
Work History
Wheelchair Supervisor
Unifi service
Atlanta, GA
01.2023 - Current
- Oversee wheelchair operations, ensuring zone leads' positioning, managing flight documentation, and maintaining smooth floor operations for optimal passenger service while also ensuring that the wheelchair passengers are well taken care of
G2 Secure Staff Supervisor
G2 Secure Staff
Atlanta, GA
08.2022 - 01.2023
- Led JetBlue Airlines account, leveraging prospect services expertise
- Navigated organizational challenges, maintaining strong airline relationships with the customers coming off the airplane and getting on the plane
Spirit Airlines ticket agent
Spirit Airlines
Atlanta, GA
02.2022 - 08.2022
- Streamlined ticketing processes, reducing wait times and improving passenger satisfaction in a fast-paced airport environment and also ensuring that passengers are making their flights on time from the ticket counter and gates
Supervisor
Prospect Airport Services
College Park, GA
01.2019 - 02.2022
- Implement creative solutions to optimize zone lead assignments, revolutionize flight sheet processes, and elevate floor management strategies for seamless operations
- While doing so, I have made great relationships with many passengers and still maintain relationships with managers from Southwest Airlines, American Airlines and United Airlines
Duty Manager/ Trainer
Prospect Airport Services
College Park, GA
11.2018 - 01.2022
- Lead and supervise concourse operations for Southwest domestic flights, ensuring smooth processes and addressing issues promptly to maintain high service standards and in constant communications with managers and passengers
Education
Associate's degree - Mass communication
Georgia Military College
Fairburn, GA03.2018
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Timeline
Wheelchair Supervisor
Unifi service
01.2023 - Current
G2 Secure Staff Supervisor
G2 Secure Staff
08.2022 - 01.2023
Spirit Airlines ticket agent
Spirit Airlines
02.2022 - 08.2022
Supervisor
Prospect Airport Services
01.2019 - 02.2022
Duty Manager/ Trainer
Prospect Airport Services
11.2018 - 01.2022
Associate's degree - Mass communication
Georgia Military College