Yashira Richardson
Concord,NC
Summary
Dynamic professional with a proven track record in event planning and customer service at Hooters, adept at upselling techniques and fostering client relationships. Excelled in roles requiring excellent communication and teamwork, significantly enhancing customer experience. Skilled in photography and social media, bringing a unique blend of creative and interpersonal skills to drive brand engagement and loyalty.
Overview
7
7
years of professional experience
Work History
Promotions Team Member
Hooters
03.2024 - Current
- Planned and organized events by working hand-in-hand with store managers and leaders.
- Maintained knowledge of current promotions and product features.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
Bartender
Hooters
10.2019 - Current
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Server
Texas Roadhouse
12.2017 - 10.2019
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Jay M Robinson
Concord, NC06-2015
Skills
- Excellent communication
- Upselling techniques
- Photography
- Teamwork
- Social media expertise
- Communication skills
- Liquor, wine, and food service
- Cash handling
Accomplishments
- Collaborated with team of 6 people in the development of a Car Wash to raise money for breast cancer.
- Scheduled, planned, and executed multiple photoshoots to promote upcoming specials, and future events.
- Certified Corporate Trainer
- Won first place in Regional Hooters Pageant
Timeline
Promotions Team Member
Hooters
03.2024 - Current
Bartender
Hooters
10.2019 - Current
Server
Texas Roadhouse
12.2017 - 10.2019
High School Diploma -
Jay M Robinson
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