Yashoda Ragnauth
Hollywood
Summary
Over 7 years of customer service , dedicated to getting the job done efficiently. A positive and outgoing worker with an entrepreneurial and growth mindset who understands the importance of deadlines and teamwork. Excellent time management skills with extensive knowledge of the customer service industry. I’m eager to get into a new career. So I’m able to learn and grow in the medical field
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Publix Supermarkets
07.2016 - 08.2024
- Supported customer service goals and need through friendly, knowledgeable, and positive feedback and communication
- Acquired payment by cash, credit, check, or voucher to complete transactions for customers
- Aided customers in locating and selecting appropriate merchandise throughout the store
- Cash Handling
- Scanned items in a timely manner to reduce customer wait time
- Provided customers with information about new pricing and specials
- Learned other roles from different departments in the company
- Collaborated with other departments to provide coverage and keep store operational when further assistance was necessary
- Trained employees in using the necessary technology for the position
- Front end coordinator- ensured that employees completed their given tasks
- Kept surroundings clean and tidy to create a friendly and positive atmosphere
Education
High School Diploma -
McArthur High School
Certificate - Certified Medical Administrative Assistant
Stepful
12.2024
Skills
- Microsoft Office
- Excel
- Problem-solving
- Telephone etiquette
- Leadership
- Schedule
- Planning and Organizing
- Attention to details
- Communication
- Organization
- Eager to learn and grow
Certification
Microsoft Word
Excel
Timeline
Customer Service Associate
Publix Supermarkets
07.2016 - 08.2024
High School Diploma -
McArthur High School
Certificate - Certified Medical Administrative Assistant
Stepful
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