Cloud Systems Engineer with over 9 years of experience in IT infrastructure services, specializing in SAN/NAS (IBM, NetApp, EMC, Infinidat) and backup administration, including extensive L3-level support for storage technologies. Expert in designing, implementing, and troubleshooting complex storage architectures, handling escalated incidents, and performing root cause analysis for critical issues. Demonstrates advanced skills in AWS, Lambda, and Docker, with a proven track record of optimizing performance and ensuring data integrity through innovative automation and disaster recovery solutions. Passionate about leveraging cutting-edge technologies to drive efficiency and scalability in cloud environments.
Overview
9
9
years of professional experience
4
4
Certification
Work History
Cloud Systems Engineer
Harvard University
07.2023 - Current
Worked closely with the Development and Operations teams to build and maintain CI/CD pipelines to support automated deployment of infrastructure
Delivered solutions leveraging EC2, S3, load-balancing with ELB, using EBS under high I/O requirements for improving application agility and resource utilization
Worked on customizing monitoring metrics, analysis, and alarms using CloudWatch and Datadog monitoring tool, coupled with expertise in configuring and managing EC2 instances, launch configurations, and auto-scaling
Used metrics to monitor application and infrastructure performance.
Partnered with infrastructure teams on evaluation and feasibility assessments of new systems and technologies.
Performed storage migration on EMC Vmax arrays to achieve performance optimization, capacity expansion as part of disaster recovery
Implemented comprehensive monitoring of storage infrastructure, backup processes, and resource utilization metrics, analyzing system logs to troubleshoot and resolve performance issues proactively
Developed scripts for backup deletion, NTP client server and deployed through Ansible in prod environment
Configured and maintained network infrastructure including switches and load balancers (Layer 4 and Layer 7)
Optimized time by 80 min/day by developing automation scripts for Splunk configuration and agents deploy in windows and Linux systems using ansible and semaphore through automation
Developed scripts using python and yaml as part of automation for patching, backup deletion, SSL cert creation and agents creation/deletion and saved 30% of resource time
Supported heterogeneous environments including Windows, Linux (Red Hat, AIX, Solaris, Ubuntu), VMware, and integration with Active Directory for secure access management
Experienced in building enterprise storage technologies including Fiber Channel, iSCSI, CIFS/NFS, Flash, RAID across multi-vendor SAN/NAS platforms. Proficient in performance tuning, and protocol integration for Windows, Linux, and VMware environments
Worked closely with system/database administrators and cross-functional IT teams to align storage solutions with business and application requirements. Acted as a subject matter expert in project planning and technology evaluations
SR STORAGE ADMIN
Tata Consultancy Services
09.2018 - 09.2021
Implemented replication SRDF/A for production systems including creation of dynamic RA groups from one storage system to another as part of DR process
Extensively worked on NetApp Fabric attached storage (FAS) and All Flash (AFF) systems including provisioning storage, configuring SnapMirror, SnapVault, managing ONTAP upgrades and performing performance tuning and troubleshooting
Configured zoning on Brocade and Cisco switches through BNA/DCNM and web tools to achieve reliability in SAN environment
Worked on Lun provisioning, volume creation, zoning and firmware upgrade of Brocade switches, IBM SVC, HP 3PAR v400, v800, EMC Vmax, PowerMax, v7k, v3k, Cisco and Brocade switches so as to improve security and bug fixes
Configured, managed, and optimized storage environments using protocols such as NFS, CIFS, and iSCSI across NAS and SAN infrastructures. Performed share creation, access control setup, LUN provisioning, multipathing configuration, performance tuning, and troubleshooting connectivity or latency issues in enterprise data centers.
Performed storage migration on EMC and Infinidat arrays to achieve performance optimization, capacity expansion and as part of disaster recovery and managing and troubleshooting of ports on SAN switches according to requirements as part of port balancing
Developed script for automating the patching Windows and Linux servers and deployed in ansible server, used semaphore as part of automation
Performed CDP (continuous data protection) in EMC Vmax and Vnx and IBM SVC storage array to enable replicate every write I/O to remote site
STORAGE ADMIN
IBM
02.2015 - 09.2018
Skilled in implementing data protection mechanisms in NetApp cDOT and 7mode including SnapMirror, SnapVault, and MetroCluster configurations for disaster recovery and high availability
Automated Linux tasks using shell scripting and configuration management tools like Ansible
Proficient in setting up backup schedules through Veritas NetBackup and Commvault, Tivoli Storage Manager (TSM)
Performed and implemented system backups, package installations, and disaster recovery plans to ensure data integrity and resilience
Collaborated closely with incident, problem and change management teams in order to schedule and perform tasks to meet service level agreements (SLA’s) and Implementing retention policies to ensure integrity of data
Education
Master of Science - Computer And Information Systems
Administrative and Bereavement Volunteer at Villa Marie Claire, Residential HospiceAdministrative and Bereavement Volunteer at Villa Marie Claire, Residential Hospice