Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yasimin Durani

Austin,TX

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Highly skilled in customer service, relationship-building skills, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. In-depth understanding of sales strategy, merchandising techniques, and maintaining cleanliness for guest satisfaction.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

Michael's Arts & Crafts Store
05.2022 - Current
  • Delivered energetic responses to inquiries from guests in-store and by telephone, going above and beyond to serve needs.
  • Demonstrated strong and effective communication skills, resulting in becoming a go-to resource for guests as well as newer employees seeking help.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enabled guests to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within a fast-paced environment.
  • Excellent communication skills, both verbal and written.

Teen Volunteer

Charlotte Mecklenburg Library - University City Regional
08.2018 - 11.2019
  • Considered participants' abilities, needs, and interests when planning events and programs
  • Assisted customers directly by using the library catalog system to locate items
  • Promoted to Teen Lead position and improved overall productivity and efficiency by training newcomer Teen Volunteers
  • Read a variety of books to children to help them develop their language skills
  • Established relationships with staff and community members through active listening, positive engagement, and impressive work ethic
  • Had professional interactions with customers, peers, and staff members, which aided in the development of clear communication and active listening skills
  • Organized and ran community events such as Knitting for Charity
  • Helped maintain cleanliness and organization.

Education

High School -

North Carolina Cyber Academy (NCCA)
Durham, NC
01.2020

Skills

  • Interpersonal and Written Communication
  • Problem Resolution
  • Organization
  • Customer Service
  • Self-Motivated
  • Calm and Professional Under Pressure
  • Teamwork and Collaboration
  • Flexible Hours
  • Microsoft Word
  • MS Office
  • Computer Skills
  • Time Management

Languages

English
Native or Bilingual
Farsi
Native or Bilingual

Timeline

Retail Sales Associate

Michael's Arts & Crafts Store
05.2022 - Current

Teen Volunteer

Charlotte Mecklenburg Library - University City Regional
08.2018 - 11.2019

High School -

North Carolina Cyber Academy (NCCA)

Similar Profiles

CREATE PROFILE
Yasimin Durani