Yasirie Morales
Waukesha,WI
Summary
Professional customer service enthusiast with solid experience that interacts directly with industry customers. Well versed in products, services and consumer trends. Reliable and committed to maintaining the highest ethical standards and maintaining customer trust. Group work to achieve the company's goals.
Overview
15
15
years of professional experience
Work History
Service Representative
Educoop
Humacao, , PR
06.2022 - 07.2023
- Opening of savings accounts, check, commercial accounts, minors account and savings certificates.
- Application and disbursements of personal, auto and guaranteed loans.
- Credit analysis.
- Complaints.
- Cashier
- Customer service
Service Representative
Cooperativa De Ahorro Y Crédito Oriental
Humacao, , PR
03.2008 - 05.2023
- Audits
- Opening of savings accounts, checks, commercial, minors and savings certificates.
- Credit analyst.
- Approval officer.
- Request and disbursement of personal loans, cars, guaranteed, credit cards and solar panels.
- Registration of motor vehicles.
- Registration of solar panels.
- Call center
- Vault box and ATM
Education
Bachelor in Management -
NUC University Online Division
Bayamón, PR 08-2024
Skills
- Call Center Procedures
- Problem solving
- Complaints follow-up
- Computer programs
- Opening and closing accounts
- Data entry
- Payment processing
- Credit Analyst
- Documentation Management
- Sales
- Audits
Language
- Spanish
Timeline
Service Representative
Educoop
06.2022 - 07.2023
Service Representative
Cooperativa De Ahorro Y Crédito Oriental
03.2008 - 05.2023
Bachelor in Management -
NUC University Online Division