A results-driven leader with a track record of success, I excel in driving operational excellence and team performance. With experience as a team lead at Cloud Trucks, I've honed my skills in managing diverse teams and optimizing operations. Notable achievements include maintaining an 85% team retention rate, implementing cost-saving initiatives resulting in a 12% reduction, and achieving a 95% compliance rate with safety and quality standards. Ready to leverage my expertise in the Area Manager role, I am committed to delivering impactful results and driving success.
As the team lead at Cloud Trucks, I manage a team of 20 Sales Development Representatives (SDRs), overseeing their performance and ensuring alignment with productivity and profitability objectives. Collaborating with various departments including HR, onboarding, safety, and rev ops, I devise innovative strategies to meet critical business goals. My responsibilities include developing and executing volume and contingency plans to optimize operations.
● Successfully maintained an 85% team retention rate by effectively managing hiring, promotions, disciplinary actions, and performance evaluations.
● Implemented production and labor strategies resulting in a 12% cost saving and a 20% increase in throughput.
● Attained a 95% compliance rate with safety and quality standards.
● Reduced production disruptions by 20%, enhancing operational efficiency and output.