Summary
Overview
Work History
Education
Skills
References
Timeline
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Yasmeen Allen

Atlanta,Georgia

Summary


A results-driven leader with a track record of success, I excel in driving operational excellence and team performance. With experience as a team lead at Cloud Trucks, I've honed my skills in managing diverse teams and optimizing operations. Notable achievements include maintaining an 85% team retention rate, implementing cost-saving initiatives resulting in a 12% reduction, and achieving a 95% compliance rate with safety and quality standards. Ready to leverage my expertise in the Area Manager role, I am committed to delivering impactful results and driving success.

Overview

2
2
years of professional experience

Work History

Team Lead

CloudTrucks
01.2023 - Current

As the team lead at Cloud Trucks, I manage a team of 20 Sales Development Representatives (SDRs), overseeing their performance and ensuring alignment with productivity and profitability objectives. Collaborating with various departments including HR, onboarding, safety, and rev ops, I devise innovative strategies to meet critical business goals. My responsibilities include developing and executing volume and contingency plans to optimize operations.
● Successfully maintained an 85% team retention rate by effectively managing hiring, promotions, disciplinary actions, and performance evaluations.
● Implemented production and labor strategies resulting in a 12% cost saving and a 20% increase in throughput.
● Attained a 95% compliance rate with safety and quality standards.
● Reduced production disruptions by 20%, enhancing operational efficiency and output.

Senior Sales Development Representative

Service Autopilot
02.2022 - 12.2022
  • Achieved recognition as the top sales representative for 3 consecutive quarters, exceeding sales targets by an average of 25%
  • Conducted over 50 product training sessions for clients, resulting in a 40% increase in product adoption and usage
  • Utilized CRM system to meticulously track sales activities, manage leads, and generate accurate sales forecasts, contributing to a 20% improvement in sales forecasting accuracy
  • Collaborated with the marketing team to develop and execute 10 targeted marketing campaigns, leading to a 30% increase in brand awareness and a 25% boost in lead generation.

Education

Master of Science - Public Administration

Albany State University
Albany, GA
12-2023

Bachelor of Science - Sociology

Georgia State University
05.2020

Skills

  • Client Relationship Management
  • Sales & Business Development
  • Account Planning & Management
  • Team Leadership & Collaboration
  • Communications & Presentation
  • Strategic Thinking
  • Problem-Solving
  • Adaptability
  • Technical Proficiency
  • Product Knowledge
  • Goal-Oriented
  • Time Management
  • Data Analysis
  • Performance monitoring
  • Key Performance Indicators
  • Quality Control

References

References available upon request.

Timeline

Team Lead

CloudTrucks
01.2023 - Current

Senior Sales Development Representative

Service Autopilot
02.2022 - 12.2022

Master of Science - Public Administration

Albany State University

Bachelor of Science - Sociology

Georgia State University
Yasmeen Allen