Yasmeli Gastelum
Sacramento,CA
Summary
Seeking a full-time opportunity to excel and advance professionally and academically. Ready to contribute skills and dedication to make a positive impact in a new work environment. I am truly excited for the opportunity to learn, develop, and achieve new milestones in my journey.
Overview
6
6
years of professional experience
Work History
Cashier Trainer
McDonald's Fast Food Restaurant
09.2024 - Current
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Improved communication between cashiers and other departments, fostering a more cohesive store environment.
- Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sortation Center Warehouse Associate
Amazon
11.2020 - 04.2021
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties
- Followed safety protocols to assure a safe work environment to minimize the possibility of injuries.
- Assisted in reducing product damage by properly handling and storing materials.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assembled pallets and crates for secure transportation of materials.
Team Member
McDonald's
10.2019 - 03.2020
- Responsible for providing excellent customer service while taking customer orders, dispatching orders, and interacting with customers in any capacity as well as with fellow team members.
- Worked as a cashier, which required accuracy for taking customer orders as well as handling money.
- Maintained productive, efficient approach to all tasks
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Diploma -
Yolo High School
06.2019
Med Certs - Sterile Processing Technician
Med Certs
09.2021
Skills
- Proficient in Spanish language
- Customer engagement
- Patience and empathy
- Workplace safety
- Positive attitude
- Problem-solving
- Timely and trustworthy
- Cash management
- Commitment to continuous learning
- Effective listenin
Timeline
Cashier Trainer
McDonald's Fast Food Restaurant
09.2024 - Current
Sortation Center Warehouse Associate
Amazon
11.2020 - 04.2021
Team Member
McDonald's
10.2019 - 03.2020
Diploma -
Yolo High School
Med Certs - Sterile Processing Technician
Med Certs
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