Yasmin Cardenas
Menard's
Omaha,NE
2
Languages
1
Certification
4
years of professional experience
Friendly and reliable with positive attitude and excellent customer service skills. Offering strong communication and organizational skills, eager to learn and develop in retail environment. Understands importance of maintaining accurate cash handling and efficient transaction processes. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction. Ready to use and develop customer service and cash handling abilities in any role.
Work History
Cashier
2 Years 4 Months- Patient/Customer Communication: Greeted and assisted diverse customers with patience, actively listening to resolve issues and answer questions.
- Empathy and De-escalation: Handled stressful, fast-paced checkout lines and managed frustrated guests with a calm and positive attitude.
- Attention to Detail and Safety: Processed transactions, managed cash drawers accurately, and kept the front-end area clean and free of tripping hazards.
- Reliability and Teamwork: Collaborated with floor team members and managers under strict attendance and performance expectations.
- Multitasking and Time Management: Handled multiple responsibilities at once, such as scanning, bagging, and answering inquiries.
- Specialized Consultation: Partnered closely with customers to assess their specific needs, guiding them through detailed choices with patience and focused attention.
- Accurate Documentation: Maintained high precision when inputting specialized orders, tracking inventory, and managing project paperwork under strict company guidelines.
- Problem Solving: Actively listened to customer concerns or project delays, providing calm, realistic solutions to resolve issues under pressure.
Work Study
11 Months- Starbucks located inside of Target.
- Starbucks Barista, Target
Starbucks Barista
3 Years- Prepared and served high-quality coffee beverages according to established recipes and customer preferences.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
- Assisted in training new baristas on equipment operation and customer service techniques.
- Handled cash register operations, processed transactions accurately, and managed daily cash reconciliation.
- Developed strong relationships with regular customers, enhancing overall customer satisfaction and loyalty.
- Collaborated with team members to streamline workflow during peak hours, improving service efficiency.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Education
Some College (No Degree) - Nursing
High School
Skills
Bilingual
Customer service excellence
Customer assistance
Work ethic and integrity
Patience and empathy
Money handling
Cleaning and sanitizing
Team collaboration
Complex Problem-solving
Accomplishments
- Maintained a 4.3 GPA while balancing work and extracurricular activities
- Recognized for academic excellence and leadership involvement
- Worked in multiple departments at Menards, demonstrating adaptability and strong customer service skills
- Delivered high-quality customer experiences in fast-paced retail and food service environments
- Developed communication and teamwork skills through leadership, volunteering, and customer-facing roles
- Balanced responsibilities across school, work, and volunteer commitments successfully
- Trained and mentored 10+ employees.
- Supervised team of 6 staff members.
Certification
- Certified Nursing Assistant (CNA)
- CPR Certified — American Heart Association
- Basic Life Support (BLS) Certified — American Heart Association
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
HONORS AND AWARDS
Honor Roll 2021, High Honor Roll 2022-2024
Timeline
Starbucks Barista
Target
04.2024 - 04.2027Read More
Cashier
Menard's
04.2024 - CurrentRead More
Work Study
Gross Catholic High School
04.2023 - 03.2024Read More
Metropolitan Community College
Some College (No Degree) from Nursing
Read More
Daniel J. Gross Catholic High School
High School
Read More