Summary
Overview
Work History
Education
Skills
Timeline
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Yasmin Davis

Menifee,CA

Summary

Customer Service ,Order Processor and Account Management Professional with 15 years of experience within a diverse corporate environment

Overview

11
11
years of professional experience

Work History

Order Processor/ Customer Service Representative II

Restorix Health (Remote)
05.2021 - 06.2024
  • Dispatch CS workers to facilities as they are received
  • Provides excellent customer service in high pace contact, via phones, chats and emails
  • Obtain and respond to customers or providers inquiries
  • Resolves basic problems/troubleshooting
  • Reships /Reissues
  • Process 250- 300 orders daily
  • Address verification.
  • Handle incoming calls and emails from customer service/field

Customer Service / Data Entry Analyst

IDEXX
08.2019 - 04.2021
  • Transcribe information into required electronic format
  • Process 200-300 orders daily through telephone, email and fax
  • Verify data and correct data where necessary
  • Prepare, compile and sort documents for data entry
  • Great communication with internal and external customers to ensure products availability
  • Follow up on order status and customer feedback

Customer Service / Data Entry Analyst

Dr. Beasley Optometry
07.2018 - 08.2019
  • Problem-solving
  • Verify an average of 200 patients daily for insurance verification
  • Verify patient eligibility
  • Contact insurance plans to verify patient benefits
  • Assist patients to check in and out of the office
  • Data entry
  • Processing 250 product orders.

Teacher's Assistant

MANHATTAN ACADEMY
08.2016 - 07.2018
  • Assisting lead
  • Opening /Closing
  • Feedings
  • Diaper changing
  • Montessori Work
  • Art (Bulletin boards, with all age groups)
  • Maintaining a clean/safe work environment.

Customer Service

Foreign Exchange
03.2013 - 08.2014
  • Billing
  • Customer service
  • Problem-solving
  • Process shipments
  • Handling bank deposits
  • Constant communication with corporate
  • Process store to store transfers
  • Manage sales associates
  • Cash count /managing tilts
  • Create pricing for flooring
  • Open/closing store
  • Process freight
  • Process credit applications for customers
  • Key holder.

Education

High School Diploma -

Certificate in Medical Billing -

American Career College
Los Angeles, CA
05.2010

Skills

  • Project Management
  • Trusted Advisor & Leader
  • Training Mentoring & Coaching
  • MS Office (Word, Excel, Outlook)
  • Customer Service
  • Dispatch
  • Data Entry
  • Problem-solving
  • Billing

Timeline

Order Processor/ Customer Service Representative II

Restorix Health (Remote)
05.2021 - 06.2024

Customer Service / Data Entry Analyst

IDEXX
08.2019 - 04.2021

Customer Service / Data Entry Analyst

Dr. Beasley Optometry
07.2018 - 08.2019

Teacher's Assistant

MANHATTAN ACADEMY
08.2016 - 07.2018

Customer Service

Foreign Exchange
03.2013 - 08.2014

High School Diploma -

Certificate in Medical Billing -

American Career College

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Yasmin Davis