Yasmin Deras
Las Vegas
Summary
Dynamic and results-oriented professional with extensive experience in customer service and facility maintenance, notably at Gold Coast Hotel & Casino. Excelled in multitasking and organization, ensuring high standards of cleanliness and guest satisfaction. Proven ability in problem-solving and teamwork, enhancing operational efficiency. Fluent in English and Spanish, committed to providing exceptional service and maintaining pristine environments.
Overview
5
5
years of professional experience
Work History
Housekeeper
Gold Coast Hotel & Casino
Las Vegas
11.2024 - 03.2025
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Changed bed linens and towels, tidied up rooms.
- Inspected furniture for damage or stains in between guest stays.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Communicated with customers about requests for additional supplies or cleaning services.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
Janitor
Target
07.2024 - 10.2024
- Ensure compliance with health regulations regarding the use of hazardous materials.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
- Responded promptly to requests to clean and sanitize areas after accidents.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Kept business entrances clean, tidy and professional in appearance.
- Sweep, mop and vacuum floors of all areas.
- Empty wastebaskets and trash containers.
- Serviced, cleaned and restocked restrooms.
Sales Associate
Walmart
Las Vegas
02.2023 - 05.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Received and displayed product shipments on store retail shelves upon delivery.
- Answered customer inquiries regarding product features, pricing, and availability.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions, and offered product advice.
FC Associate
Amazon
Las Vegas
02.2022 - 11.2022
- Placed products on conveyors for final wrapping and shipment.
- Inspect merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Collaborated with other departments to provide excellent customer service.
Sales Associate
Walmart
Las Vegas
06.2020 - 11.2021
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Received and displayed product shipments on store retail shelves upon delivery.
- Answered customer inquiries regarding product features, pricing, and availability.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Valley High School
Las Vegas, Nevada06-2021
Skills
- Hardworking
- Teamwork
- Multitasking and organization
- Excellent oral and written communication both languages (English & Spanish)
- Responsible
- Good customer service
- Problem Solving
- Excellent work ethic
- Time management
- Cleanliness
Timeline
Housekeeper
Gold Coast Hotel & Casino
11.2024 - 03.2025
Janitor
Target
07.2024 - 10.2024
Sales Associate
Walmart
02.2023 - 05.2024
FC Associate
Amazon
02.2022 - 11.2022
Sales Associate
Walmart
06.2020 - 11.2021
High School Diploma -
Valley High School